Course Overview
This course equips Operations professionals with the skills to leverage Google AI tools, including Gemini, and NotebookLM Enterprise. You'll learn to document operational processes clearly, enhance internal communications with Gemini Gems for clarity, analyze performance data for optimization, and automate workflow management and reporting. Implement AI-driven solutions effectively and ethically to streamline operational processes.
Who should attend
- Operations Managers
- Process Improvement Specialists
- Operations Analysts
- Supply Chain Coordinators
- Project Managers (within Operations)
- Logistics Planners
- Quality Assurance Leads
Prerequisites
- Basic Google Apps familiarity, Google Workspace skills, Gemini familiarity, basic NotebookLM skills, Process optimization principles, Supply chain management fundamentals.
Course Objectives
- Utilize the core features of Gemini to streamline operational workflows and improve data analysis and reporting.
- Apply advanced Gemini capabilities (Gems) to develop highly customized process optimization frameworks and conduct nuanced supply chain risk assessments.
- Leverage NotebookLM Enterprise to securely query SOPs and synthesize information from manuals for grounded training materials and internal communications.
Outline: Google AI Integration for Operations (GAIOE)
Module 1 - Gemini for Workspace Integration
Topics:
- Use Case 1: Drafting Standard Operating Procedures (SOPs) and Process Documentation
- Use Case 2: Analyzing Operational Data and Creating Dashboards in Sheets
- Use Case 3: Drafting Internal Communications and Project Updates
- Use Case 4: Create Project Plans and Task Lists in Sheets/Docs
- Use Case 5: Summarizing Meeting Notes and Extracting Action Items for Operational Reviews
Objectives:
- Identify Gemini features applicable to specific operational workflows and data analysis tasks.
- Demonstrate the use of Gemini to draft operational reports and enhance knowledge management.
- Compare the efficiency of completing operational tasks with and without the integration of Gemini features.
- Explain the potential time savings and improved resource allocation gained by leveraging Gemini in operations workflows.
Activities:
- 5 use case demos
Module 2 - Gemini Gems Integration
Topics:
- Use case 1: Developing a customized process bottleneck identification & optimization framework
- Use case 2: Structuring a supply chain risk assessment framework
- Use case 3: Generating tailored operational excellence program themes
Objectives:
- Analyze the inefficiencies of manual operational processes that custom Gems can address.
- Design and refine custom Operations Gems using effective prompting techniques to automate specific tasks.
- Apply custom Operations Gems in relevant use cases to streamline operational workflows.
- Explain the benefits of creating custom Operations Gems, including efficiency, clarity, and cost-effectiveness.
Actvities:
- 3 use case demos
Module 3 - NotebookLM Enterprise Integration
Topics:
- Use case 1: Creating a centralized product knowledge base for Q&A
- Use case 2: Analyzing supplier contracts and compliance documents
- Use case 3: Root Cause Analysis from incident reports and maintenance logs
- Use case 4: Analyzing historical project data for better planning (Lessons Learned)
- Use case 5: Understanding and adhering to complex quality standards
- Use case 6: Creating internal operations update podcast content from incident reports and process changes
Objectives:
- Review the steps to upload operational reports and create a notebook in NotebookLM.
- Apply NotebookLM to answer specificoperational analysis questions using the provided source materials.
- Differentiate between summaries generated by NotebookLM and manually created ones.
- Assess the reliability and accuracy of content drafted by NotebookLM by verifying its source citations.
Activities:
- 6 use case demos