Course Overview
CompTIA A+ validates the skills required to install and configure end-user devices and software; connect devices to networks; perform basic cybersecurity mitigations; troubleshoot common problems to diagnose and resolve issues; and demonstrate basic knowledge of scripting, the cloud, and virtualization.
Who should attend
- IT Support Specialist
- Helpdesk Technician
- Field Technician
- Tier I Support Specialist
- Desktop Support Specialist
- Associate Network Engineer
- Systems Support Technician
- Junior Systems Administrator
Course Objectives
This course prepares students to complete the corresponding exam. The CompTIA A+ Core 1 (220-1101) exam covers five domains.
- Mobile Devices (15%)
- Networking (20%)
- Hardware (25%)
- Visualization and Cloud Computing (11%)
- Hardware and Network Troubleshooting (29%)
Outline: CompTIA A+ 220-1101 (A+1101)
Lesson 1: Installing Motherboards and Connectors
- Explain Cable Types and Connectors
- Install and Configure Motherboards
- Explain Legacy Cable Types
Lesson 2: Installing System Devices
- Install and Configure Power Supplies and Cooling
- Select and Install Storage Devices
- Install and Configure System Memory
- Install and Configure CPUs
Lesson 3: Troubleshooting PC Hardware
- Apply Troubleshooting Methodology
- Configure BIOS/UEFI
- Troubleshoot Power and Disk Issues
- Troubleshoot System and Display Issues
Lesson 4: Comparing Local Networking Hardware
- Compare Network Types
- Compare Networking Hardware
- Explain Network Cable Types
- Compare Wireless Networking Types
Lesson 5: Configuring Network Addressing and Internet Connections
- Compare Internet Connection Types
- Use Basic TCP/IP Concepts
- Compare Protocols and Ports
- Compare Network Configuration Concepts
Lesson 6: Supporting Network Services
- Summarize Services Provided by Networked Hosts
- Compare Internet and Embedded Appliances
- Troubleshoot Networks
Lesson 7: Summarizing Virtualization and Cloud Concepts
- Summarize Client-Side Virtualization
- Summarize Cloud Concepts
Lesson 8: Supporting Mobile Devices
- Set Up Mobile Devices and Peripherals
- Configure Mobile Device Apps
- Install and Configure Laptop Hardware
- Troubleshoot Mobile Device Issues
Lesson 9: Supporting Print Devices
- Deploy Printer and Multifunction Devices
- Replace Print Device Consumables
- Troubleshoot Print Device Issues