Course Overview

In this course participants learn to identify, correct, and avoid problems in a TCP/IP network. Hands-on labs offer participants the opportunity to observe network behavior with a protocol analyzer.

Who should attend

Network operators, administrators, network planners, and technical support staff
CCNA Candidates

Prerequisites

Networking & TCP/IP Fundamentals (NWF)

Outline: Troubleshooting TCP/IP Fundamentals (TTCP)

TCP/IP Troubleshooting Overview

Monitoring

Application Metering
Network Management Systems
Baselining and Trend Analysis
Broadcasts
Response Time
Bandwidth and Throughput
Routing

Troubleshooting-Tools

Cable Tester
Field Analyser
Protocol Analyser
RFC 1147
Ping
ICMP
Documentation

Basic Protocol Analysis

Protocol Analyser Types
Monitor versus Capture Mode
Analysis Strategies
Interpreting the Displays
Filter Techniques

Troubleshooting the different OSI Layers

Network Interface Layer: Cabling, Network Interface Card, Frame-Types, Broadcast Level, Bridge Configuration, Hubs/Repeaters
Internetwork Layer: Router Configuration, ARPs, Tunneling
Host-to-Host (Transport) Layer
Application Layer

Prices & Delivery methods

Online Training

Duration
2 days

Price

on request

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Classroom Training

Duration
2 days

Price

United States: US $ 1,295

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Click on town name or "Online Training" to book Schedule

This is an Instructor-Led Classroom course

Instructor-led Online Training: This is an Instructor-Led Online (ILO) course. These sessions are conducted via WebEx in a VoIP environment and require an Internet Connection and headset with microphone connected to your computer or laptop. If you have any questions about our online courses, feel free to contact us via phone or Email anytime.

This is a FLEX course, which is delivered simultaneously in two modalities. Choose to attend the Instructor-Led Online (ILO) virtual session or Instructor-Led Classroom (ILT) session.

Germany

Jul 3–4, 2025	Hamburg This is a FLEX course.	Enroll
	Online Training Time zone: Central European Summer Time (CEST)	Enroll
Aug 7–8, 2025	Frankfurt This is a FLEX course.	Enroll
	Online Training Time zone: Central European Summer Time (CEST)	Enroll
Sep 4–5, 2025	Berlin This is a FLEX course.	Enroll
	Online Training Time zone: Central European Summer Time (CEST)	Enroll
Sep 11–12, 2025	Munich This is a FLEX course.	Enroll
	Online Training Time zone: Central European Summer Time (CEST)	Enroll
Sep 25–26, 2025	Hamburg This is a FLEX course.	Enroll
	Online Training Time zone: Central European Summer Time (CEST)	Enroll
Oct 23–24, 2025	Frankfurt This is a FLEX course.	Enroll
	Online Training Time zone: Central European Summer Time (CEST)	Enroll
Nov 6–7, 2025	Berlin This is a FLEX course.	Enroll
	Online Training Time zone: Central European Time (CET)	Enroll
Nov 27–28, 2025	Hamburg This is a FLEX course.	Enroll
	Online Training Time zone: Central European Time (CET)	Enroll
Dec 11–12, 2025	Munich This is a FLEX course.	Enroll
	Online Training Time zone: Central European Time (CET)	Enroll
Jan 15–16, 2026	Hamburg This is a FLEX course.	Enroll
	Online Training Time zone: Central European Time (CET)	Enroll
Feb 5–6, 2026	Berlin This is a FLEX course.	Enroll
	Online Training Time zone: Central European Time (CET)	Enroll
Feb 26–27, 2026	Munich This is a FLEX course.	Enroll
	Online Training Time zone: Central European Time (CET)	Enroll
Mar 19–20, 2026	Frankfurt This is a FLEX course.	Enroll
	Online Training Time zone: Central European Time (CET)	Enroll
Apr 16–17, 2026	Online Training Time zone: Central European Summer Time (CEST)	Enroll
May 21–22, 2026	Düsseldorf This is a FLEX course.	Enroll
	Online Training Time zone: Central European Summer Time (CEST)	Enroll
Jun 18–19, 2026	Hamburg This is a FLEX course.	Enroll
	Online Training Time zone: Central European Summer Time (CEST)	Enroll
Jul 16–17, 2026	Berlin This is a FLEX course.	Enroll
	Online Training Time zone: Central European Summer Time (CEST)	Enroll
Aug 13–14, 2026	Munich This is a FLEX course.	Enroll
	Online Training Time zone: Central European Summer Time (CEST)	Enroll
Sep 10–11, 2026	Online Training Time zone: Central European Summer Time (CEST)	Enroll
Oct 8–9, 2026	Frankfurt This is a FLEX course.	Enroll
	Online Training Time zone: Central European Summer Time (CEST)	Enroll
Nov 5–6, 2026	Düsseldorf This is a FLEX course.	Enroll
	Online Training Time zone: Central European Time (CET)	Enroll
Dec 3–4, 2026	Hamburg This is a FLEX course.	Enroll
	Online Training Time zone: Central European Time (CET)	Enroll