Performance Analytics (PA) Fundamentals (PAF)

 

Course Overview

Attend Performance Analytics Fundamentals to learn best practices for using and administering the premium ServiceNow Performance Analytics application. During this two-day interactive training course, attendees will learn best practices for using and administering the premium ServiceNow Performance Analytics application.

Course Content

A combination of course content and lab work helps attendees learn to:

  • Use Performance Analytics Visualizations including: Scorecards, Dashboards, Time Series, Targets, and Forecasts
  • Explore the Performance Analytics data structure
  • Manage Performance Analytics Roles
  • Generate Automated Indicators
  • Create Manual Indicators and populate Scoresheets
  • Build Formula Indicators
  • Construct Breakdowns, Elements Filters, and Bucket Groups
  • Set up Data Collector Jobs
  • Work with Dashboards and Widgets

Who should attend

This course is designed for ServiceNow administrators.

Certifications

This course is part of the following Certifications:

Prerequisites

Attendees should have completed the ServiceNow Fundamentals course and have some experience with ServiceNow; advanced experience is not necessary.

Course Objectives

Best practices for using and administering the premium ServiceNow Performance Analytics application

Follow On Courses

Prices & Delivery methods

Online Training

Duration
2 days

Price
  • US$ 1,900
Classroom Training

Duration
2 days

Price
  • United States: US$ 1,900

Click on town name or "Online Training" to book Schedule

Instructor-led Online Training:   This is an Instructor-Led Online (ILO) course. These sessions are conducted via WebEx in a VoIP environment and require an Internet Connection and headset with microphone connected to your computer or laptop.
*   This class is delivered by a vendor or third party partner.

United States

Online Training 09:00 US/Central * Enroll
Online Training 09:00 US/Central * Enroll
Online Training 09:00 US/Central * Enroll
Online Training 09:00 US/Central * Enroll
Online Training 09:00 US/Central * Enroll
Online Training 09:00 US/Central * Enroll
Online Training 09:00 US/Central * Enroll