Course Overview
Discover how the Business Problem Solving Training course helps you to creatively problem solve, making you perceive problems as opportunities to harness and challenges to conquer. Creative business problem solving allows ideas to flow freely with a reason behind the process.
Problems are at the center of what many people do at work every day. This one day live instructor-led Business Problem Solving Training course will teach you how to identify the characteristics of an effective problem solver, challenge your go-to problem solving habits, inspire you to be more creative and give a variety of diagrams to help you develop creative problem-solving methods. As a result, you will be able to overcome traditional thinking patterns, have more confidence in your ability to handle problems as they arise, and be able to assess the impact of possible solutions.
Prerequisites
There are no formal prerequisites required for this course.
Course Objectives
Upon successful completion of the Business Problem Solving Training course, you will be able to:
- See how to avoid the most common mental roadblocks to creative and clear thinking
- Identify techniques that will help you to evaluate and prioritize options
- Understand the six laws that set the framework for creative problem solving
- Learn how to use a variety of problem-solving techniques to generate solutions
Outline: Problem Solve and Generate Solutions with Analytical Thinking (PSGSAT)
Module One: Creative Problem Solving
- Defining creativity
- Overcoming common misperceptions
- Exposing creativity myths
- Managing creativity and time constraints
Module Two: Developing Rough Ideas
- Presenting ideas
- Recognizing the political game
- Overcoming criticism and negativity
- Recognizing creative individuals
- Leading and motivating creative people
- Promoting the ideas of others
- Getting serious about humor
Module Three: Strengthening Your Problem-Solving Skills
- Defining problem solving
- Following the laws of problem solving
- Applying problem-solving skills
- Learning from failure
- Taking risks
- Assessing your creative style
Module Four: Making Creative Ideas Practical
- Inspiring creativity
- Mind mapping
- Using forced connections
Module Five: Identifying Potential Solutions
- Generating ideas
- Teaming and ideas
- Using brainstorming to identify solutions
- Looking at different perceptions
- Evaluating ideas
Appendix
- Mind mapping
- Scatter diagrams
- Affinity diagram
- Fishbone diagram (a.k.a. Ishikawa diagram)
- Additional tips for creative problem solving
- Strategize and avoid criticism
- Action plan