Course Overview
This interactive instructor-led Management Skills for Technical Professionals Training course is designed to help you make the transition from technical expert to people management. The building blocks of communicating, motivating, and delegating are clearly presented. In addition, completing the Technical Supervisor Action Plan will help you implement your new supervisory skills on the job.
Prerequisites
There are no prerequisites for this course.
Course Objectives
In the Management Skills for Technical Professionals Training course, you will:
- Make the Transition from Technician to Manager
- Overcome Communication Challenges Facing Technical Supervisors
- Learn how to motivate your Technical Team
- Manage Performance and Monitor Progress
- Learn the art of Delegation
- Manage Your Job and Advance Your Career
Outline: Management Skills for Technical Professionals (MSTP)
Introduction: Why Technical Supervising Is Unique
Part 1: The Transition: Getting Off to a Good Start
- Make the Transition a Manageable Process
- Before You Begin the Transition
- Starting the Transition Process
- Avoiding Predictable challenging situations
- Understanding the Technical Types
- Proactive Management
- Technical Supervisors' Transition Lessons
Part 2: Communication: Skills for Technical Supervisors
- Communication Challenges Facing Technical Supervisors
- Challenge 1: Understanding Your Personal Style
- Challenge 2: Meeting Interpersonal Communication Demands
- Challenge 3: Developing Situational Strategies
- Technical Supervisors' Communication Lessons
Part 3: Motivation: Creating Incentives
- Motivational Issues
- Motivational Theories
- Motivational Basics
- Unique Motivation Needs of Technical Experts
- What Motivates Technical Supervisors?
- Motivational Challenges Facing Technical Supervisors
- Challenge 1: Overcoming challenging situations
- Challenge 2: Creating a Positive Climate
- Challenge 3: Finding Incentives for Your Technical Team
- Challenge 4: Managing Change
Part 4: Delegation: Learning to Let Go
- Delegation Skills Overview
- Delegation Challenges Facing Technical Supervisors
- Challenge 1: Determine with Whom You Can Let Go
- Challenge 2: Select the Appropriate Strategy
- Challenge 3: Be Sensitive to the Needs of Others
- Challenge 4: Manage Performance and Monitor Progress
- Technical Supervisors' Delegation Lessons
- Managing Virtual Teams
- Understanding Leadership Competencies
- Developing Positive Assertiveness
- The Art of Influencing Others
- Appraising Performance
- Building Teams
- Establishing Employee Accountability
- Feedback Skills for Leaders
Part 5: Planning for Further Development
- Develop a Plan of Action
- Manage Your Job and Advance Your Career
- Politics Can Be Fun
- Technical Supervisors' Final Recommendations