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Accelerate your Collaboration Objectives
Cisco Collaboration delivers a new integrated workforce experience that provides sustainable productivity, innovation, and growth across your company’s entire ecosystem of employees, partners, and customers. Fast Lane offers extensive Cisco Collaboration training solutions covering Unified Communications and IM and Presence, Unified Messaging, Video Conferencing, Collaboration Edge and Unified Contact Center and Collaboration Solution Sales.
Use our enhanced Cisco Collaboration portfolio to take the next step towards deploying your Cisco Collaboration Solution and becoming a Cisco Collaboration expert.
New and Exclusive Custom Training: Cisco CSR12 Advanced Modular Training
Let Fast Lane help you build a custom training program meeting your specific requirements!
The way you learn has changed. Developing a training program can be complicated but a Fast Lane Cisco Collaboration SME can work with you to build a custom training program to meet your needs. Maximize the benefits of a Cisco Collaboration Solution with training focused on your specific requirements.
Fast Lane's exclusive “Cisco CSR12 Advanced Modular Training” is a set of advanced technology modules built on Fast Lane's “Enhanced Collaboration Lab Topology”. Fast Lane's CSR12 Modular Courseware provides comprehensive coverage of important aspects of a CSR12 deployment based on the CSR12 Preferred Architecture and current best practices. Build a course that meets your specific requirements by choosing the modules that you need for your deployment.
CCNA and CCNP Collaboration Certifications
Cisco CCNA and CCNP Collaboration certifications replace the older CCNA and CCNP Voice certifications. View the requirements and recommended training for these new certifications on the “Certification” tab below.
Fast Lane has significantly enhanced the standard authorized Cisco Collaboration curriculum with an exciting set of unique courses that support individuals’ and companies’ transformation to digital business . These Certification Bridge Courses and Technology Bridge Courses optimize your learning experience while minimizing the required investment. Check out these courses under the “Exclusive” and “Certification” options below.
Fast Lane Exclusive Courses
Accelerate your collaboration knowledge with courses that cover only the content you need including real world examples that are relevant to your job role. Our comprehensive Cisco Collaboration training portfolio includes the following exclusive programs only available from Fast Lane. These Fast Lane-developed courses are Cisco Authorized and can be paid for with CLCs.
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Advanced Modular Training
Whatever your organization’s training requirements might be you can maximize the benefits of a Cisco Collaboration Solution with training focused on those specific requirements. But developing a training program can be complicated:
- There are many components to train up on: from call processing (CUCM) to voice mail (CUC) to Jabber (IMP), conferencing (CMS/TPS and Conductor and TMS), Collaboration Edge (Expressway), Cloud and more.
- Different training may be required for administrators and engineers.
- Certification may or may not be a requirement.
- Existing Cisco courseware is packaged for certification requirements and sometimes doesn’t meet an organization’s underlying needs.
A Fast Lane Cisco Collaboration SME can work with you to build a custom training program to meet your needs. Choose content from Fast Lane's exclusive “CSR12 Advanced Modular Training”: a set of advanced technology modules built on Fast Lane's Enhanced Collaboration Lab Topology providing comprehensive coverage of important aspects of a Collaboration Solution Release 12 (CSR12) deployment based on the CSR12 Preferred Architecture and current best practices. Build a course that meets your specific requirements by choosing the modules that you need for your deployment.
Here are some examples of custom training packages based on our modules:
- CSR12 Cisco Video Design and Implementation: This exclusive advanced 4-day technology bridge course provides a Collaboration Solution Release 12 (CSR12) update to the standard VII course.
- CSR12.0 Boot Camp: This exclusive 10-day technology bridge course provides coverage of important aspects of a Collaboration Solution Release 12 (CSR12) deployment based on the CSR12 Preferred Architecture and current best practices.
- CSR12 Update: Security and Collaboration Edge: This exclusive advanced 4-day technology bridge course provides a Collaboration Solution Release 12 (CSR12) update for security and collaboration edge.
- CSR12 Update: New Features and Updates for Security, Conferencing and Collaboration Edge: This exclusive advanced 5-day technology bridge course, built on Fast Lane's “Enhanced Collaboration Lab Topology”, covers important aspects of a Collaboration Solution Release 12 (CSR12) deployment based on the CSR12 Preferred Architecture and current best practices.
Certification Bridge Courses
Have you taken some or all of the Cisco v8.0 Voice or Video Certification courses? Fast Lane offers a set of exclusive "Bridge" courses to help you transition from v8.0 Voice/Video courseware to the latest CCNA/CCNP Collaboration v10 courses and certifications! If you aren't sure where your current training fits into this new transition, check out the graphic to the left to see how you can bridge your current knowledge to the updated CCNA/CCNP Collaboration Certifications!
Technology Bridge Courses
While our Certification Bridge courses focus on helping you prepare for the new Cisco Collaboration Certification exams, the Cisco Collaboration Technology Bridge courses teach the newest information about collaboration technologies and products. With these courses you minimize your time in class and your investment in updating your skills. These are the fastest way to ensure you are able to maximize your use of these technologies. Bridges Courses include:
Administration Courses
Understand how to administer Cisco collaboration solutions. These courses cover adding and modifying users and devices and configuration of features. Characteristics of different voice and video devices are discussed as well as soft clients such as Cisco Jabber.
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Cisco Certification Courses
- Implementing Cisco Collaboration Devices (CICD)
- Implementing Cisco Video Network Devices, Part 2 (CIVND2)
- Implementing Cisco Video Network Devices Bootcamp (CIVNDBC)
- CIPTV1 Bridge: Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1-BR)
- CIPTV2 Bridge: Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2-BR)
- EXCLUSIVE CIPTV Bridge Bundle (CIPTVBRB)
Additional Cisco Administration
Business Edition 6000/7000
Implementation Courses
Understand the technology and how to implement collaboration solutions including Voice, Unified Messaging, and Video and customer care.
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Cisco Certification Courses
- Implementing Cisco Collaboration Devices (CICD)
- Implementing Cisco Video Network Devices, Part 2 (CIVND2)
- Implementing Cisco Video Network Devices Bootcamp (CIVNDBC)
- CIPTV1 Bridge: Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1-BR)
- CIPTV2 Bridge: Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2-BR)
- EXCLUSIVE CIPTV Bridge Bundle (CIPTVBRB)
CSR Implementation
Business Edition 6000/7000
Sales Training
Enhance your skills to effectively communicate with business leaders and learn to identify their business needs and the collaboration solutions that meet those needs.
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Account Manager
CCNA and CCNP Collaboration
Cisco has introduced CCNA and CCNP Collaboration certifications to prepare you to deploy, provision and support Cisco collaboration solutions. As new tools have been introduced to further transform how people and organizations collaborate, the job roles for voice and video have changed to unified communications and then to collaboration. Collaboration is becoming critical for business success and innovation. With these changes come greater risk and complexity. Prepare yourself now with Cisco Collaboration certifications to master the challenges of the collaboration space.
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Watch our “Understanding Cisco Collaboration Certification” video for a detailed discussion of what you need to do to prepare for CCNA and CCNP Collaboration certification. See how all Fast Lane Cisco Collaboration certification courses are being enhanced to include exclusive Exam Prep content:
- Understand the Exam Blueprints
- Learn about sources for study material
- Investigate test preparation techniques
- Look at building “crib notes” for Blueprint content.
CCNA Collaboration
The Cisco CCNA Collaboration certification is an associate-level certification program and training curriculum for voice, video, and collaboration engineers who want to develop their collaboration and video skills. You need to pass these 2 exams - CICD 210-060 and CIVND 210-065. If you have your CCNA Voice certification you only need to pass the CIVND 210-065 exam. Watch our video “Understanding CCNA Collaboration Certification” for more details about this certification and how to prepare for it. Prerequisites There are no prerequisites for the CCNA Collaboration certification. However, it is recommended that you have 1–3 years of experience working in a unified communications, voice, video, and/or collaboration network environment. Target Audience Engineers and Administrators in the following roles:
- Network Video Operators and Administrators
- Voice/UC/Collaboration/Communications Engineer
- Collaboration Tools Engineer
- Collaboration Sales/Systems Engineer
- IP Telephony VoIP Engineers
- IP Network Engineers
All Cisco CCNA Collaboration courses are available in an e-learning format. CICD and CIVND are also available in ILT and ILO deliveries. For a limited time take any standard Cisco Certification course from Fast Lane and get the corresponding ELT course for free (A $1,000+ value).
| Required Exams | Recommended Training |
|---|---|
210-060 CICD |
|
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Implementing Cisco Video Network Devices, Part 1 (CIVND1) - eLearning |
CCNP Collaboration
The Cisco CCNP Collaboration certification is a professional-level certification program and training curriculum that enables voice, video, and collaboration engineers to be recognized for their advanced collaboration and video skills. You need to pass these 4 exams, each of which has a corresponding course:
- CIPTV1 300-070
- CIPTV2 300-075
- CAPPS 300-085
- CTCOLLAB 300-080
If you have your CCNP Voice certification you only need to pass the CIPTV2 300-075 exam. Watch our “Understanding Cisco CCNP Collaboration Certification” video for a detailed discussion of what you need to do to prepare for CCNP Collaboration certification. Each CCNP Collaboration course has a video discussing the corresponding exam and what you need to do to pass it.
Prerequisites A valid CCNA Collaboration certification or any CCIE certification is a prerequisite for the CCNP Collaboration certification. It is also recommended that you have 5–7 years of experience working in a unified communications, voice, video and/or collaboration network environment.
Target Audience Engineers and Administrators in the following roles:
- Network Video Operators and Administrators
- Voice/UC/Collaboration/Communications Engineer
- Collaboration Tools Engineer
- Collaboration Sales/Systems Engineer
- IP Telephony VoIP Engineers
- IP Network Engineers
All Cisco CCNP Collaboration courses are available in an ILT, ILO and e-Learning delivery formats. For a limited time take any standard Cisco Certification course from Fast Lane and get the corresponding ELT course for free (That’s a $1,000+ value).
| Required Exams | Recommended Training |
|---|---|
300-070 CIPTV1 |
|
300-075 CIPTV2 |
|
300-080 CTCOLLAB |
|
300-085 CAPPS |
Certification Bridge Courses
Have you taken some or all of the Cisco v8.0 Voice or Video Certification courses? Fast Lane offers a set of exclusive "Bridge" courses to help you transition from v8.0 Voice/Video courseware to the latest CCNA/CCNP Collaboration v10 courses and certifications! If you aren't sure where your current training fits into this new transition, check out the graphic to the left to see how you can bridge your current knowledge to the updated CCNA/CCNP Collaboration Certifications! For further assistance please contact us and one of our Certification Consultants can assist you.
Certification Courses
Validate your knowledge and stay current on the latest collaboration technical and business certifications such as Cisco Enterprise Business Specialist.
CCNA Collaboration Courses
Mentoring Services
In order to ensure you have the greatest success with your e-learning purchase you can optionally add our Mentoring package for an additional charge. The set of value-added services are specifically designed to provide you with more information, explanations and a chance to interact with our Mentors. Note that all of our Cisco Mentors are Certified Cisco Systems Instructors (CCSIs).
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The list of features that you will have access to includes:
Webinars (live and recorded)
On a regular basis our Mentors will lead webinars that are designed to help you tackle some of the more difficult technical and test preparation challenges. All webinars are recorded and archived and available 24 x 7.
Mentor Office Hours
Each course will have optional weekly Mentor Office Hours. Via the WebEx platform, you can have discussions with a Mentor with screen sharing capabilities. During office hours you are able to explore more difficult topics interactively.
Email Support
Via an email alias you can email our Mentors to ask questions, get opinions and explore ideas. The response times for email support is 24 business hours (1 business day) or less.
Frequently Asked Questions (FAQs)
We provide FAQs to help you get immediate answers to common questions.
Discussion Groups
Each course will have a discussion group that encourages all purchasers of that course to participate with other students and of course our outstanding instructors. This is a chance to interact with your fellow student similar to a classroom experience.