The Salesforce Certified User Experience (UX) Designer Exam is for candidates who are aspiring or experienced designers wanting to build and design solutions on the Salesforce Platform. Salesforce Certified UX Designer candidates should have a baseline knowledge of how to problem-solve and design using core UX concepts, and be able to deliver those experiences using the Salesforce Platform's core features. Candidates should also be able to work with customers to determine their needs and requirements using human-centered design.
Prerequisites
Salesforce Certified UX Designer candidates should have at least 6 months of hands-on experience as a UX designer, engineer, administrator, stakeholder, facilitator, or researcher. Additionally, Salesforce Certified UX Designer candidates should have 3 to 6 months experience utilizing UX design concepts on the Salesforce Platform. The Salesforce Certified UX Designer Exam is for individuals who want to demonstrate their knowledge, skills, and experience in the following areas.
- Analysis of business and design requirements
- Facilitation of design strategy based on the scope of user and content
- Salesforce personas and which processes they use
- Key design systems and principles
- Mobile UX design
- Incorporation of human-centered design into customer solutions
- Guidelines and UX design strategy for accessibility and inclusion
- Declarative features of Salesforce and how they can impact user experience
- Application of branding and styling to impact user adoption and experience
- Planning and facilitation of testing and validation related to the goals of design
- Change management design
- Out-of-the-box Salesforce Lightning Design System (SLDS) solutions versus customization
- Utilization of SLDS to create new and customized component functionality
Recommended training for this certification
The self-study materials recommended for this exam include:
- Trailmix: Prepare for Your UX Designer Credential
- Module: Salesforce User Experience Designer Certification Prep
Exams
- Content: 60 multiple-choice questions and up to five non-scored questions
- Time allotted to complete the exam: 105 minutes
- Passing score: 65%
- Version: Exam questions align to the Winter '24 release
- Registration fee: US$200 plus applicable taxes as required per local law
- Retake fee: $100 plus applicable taxes as required per local law
- Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment; click here for information on scheduling an exam.
- References: No hard-copy or online materials may be referenced during the exam.
- Prerequisite: None