Salesforce Certified Advanced Administrator (SFCAA) (Certification)

The Salesforce Certified Advanced Administrator program is designed for individuals who have the expertise of a seasoned Salesforce Administrator. The program encompasses the breadth of applications, the features and functions available to an end user, and the advanced configuration, management, and application extending options available to an administrator across the Salesforce Platform.

The candidate should be able to:

• Appropriately define record and field data access based on business requirements.
• Create custom objects and define the appropriate relationship types.
• Set up and configure Sales and Service Cloud applications.
• Understand the capabilities of forecasting.
• Set up and configure Salesforce Knowledge and entitlements.
• Assess, cleanse, and maintain data quality using standard Salesforce functionality.
• Understand the capabilities of sandboxes and the tools available to move data between environments.
• Use custom report types, reporting snapshots, complex charting, custom summary formulas, bucketing, joined reports, and cross-filters to build reports that meet complex business requirements.
• Use dynamic dashboards and dashboard filters to enhance dashboards.
• Create flows, workflow rules, approval processes, and formula fields to automate complex business processes.