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Microsoft System Center 2012 Operations Manager (55006)

Course Description Schedule Course Outline

Course Content

This five-day instructor-led course provides students with the necessary knowledge to successfully design and deploy Microsoft System Center 2012 Operations Manager. In this course, students are introduced to the basic theory of service monitoring. They will also learn about configuration, deployment, monitoring, and operation of Operations Manager 2012.

After completing this course, students will have the skills necessary to manage Operations Manager for maximum business benefit. This course incorporates case studies and hands-on learning opportunities so students can practice applying business solutions to real-world scenarios.

Who should attend

This course is for IT Professionals who already have some prerequisite technical knowledge and want to learn the skills necessary to implement a comprehensive service monitoring system for their production environment. This course is also for IT Professionals who want to learn how to communicate relevant business information about the operational status of the IT environment.


Before attending this course, students must have:

  • Windows Server 2008 R2 operating system
  • Active Directory Domain Services (AD DS)
  • Experience with PowerShell and SQL Server and SQL Server Reporting Services
  • Familiarity with data center management processes
  • Previous work with IT Infrastructure Library (ITIL)
  • Previous work with Microsoft Operations Framework (MOF)
  • Knowledge of previous versions of Operations Manager
  • Knowledge of the product(s) that you plan to monitor

Course Objectives

After completing this course, students will be able to:

  • Design and build a Production Service Monitoring Program
  • Configure and administer Operations Manager 2012
  • Deploy monitoring for servers, applications and services
  • Deploy management packs
  • Create monitors and rules
  • Tune monitors and rules for maximum benefit
  • Create and configure reports for IT and business consumption
  • Meet and exceed SLAs to add value to business partners
  • Configure monitoring views and administrative tasks
  • Deploy monitoring for UNIX/Linux and Network Devices
  • Configure Operations Manager 2012 role-based security
  • Configure notifications, subscribers and subscriptions
  • Configure general Operations Manager 2012 maintenance settings
  • Describe the Operations Manager 2012 Gateway Server
  • Automate Operations Manager with PowerShell
  • Meet and exceed SLA's in order to bring value to business partners
  • Integrate Operations Manager with other tool

Outline: Microsoft System Center 2012 Operations Manager (55006)

Module 1: Introduction to System Center 2012 Operations Manager


  • History and Evolution of System Center
  • System Center 2012 Product Suite
  • System Center 2012 Licensing
  • System Center 2012 Operations Manager

Lab : Introduction to System Center 2012 Operations Manager

  • Setting up the Initial Lab Environment
  • Introducing System Center 2012

Module 2: Plan for Service Monitoring


  • Introducing ITIL and MOF
  • Designing the Service Monitoring Process
  • Documenting the Service Monitoring Process

Lab : Plan for Service Monitoring

  • Introducing Service Management

Module 3: Plan an Operations Manager 2012 Deployment


  • Defining the Operations Manager 2012 Core Components
  • Designing for High Availability
  • Defining Core Hardware and Software Requirements
  • Designing Network Device Monitoring Requirements
  • Designing UNIX/LINUX Monitoring Requirements
  • Designing Windows-Based Monitoring Requirements

Lab : Plan an Operations Manager 2012 Deployment

  • Planning for Operations Manager 2012 Deployments
  • Exploring Operations Manager 2012 SQL Database Objects

Module 4: Deploy Operations Manager 2012


  • Reviewing Environmental Prerequisites
  • Installing Operations Manager 2012
  • Verifying Operations Manager 2012 Installation and Additional Configuration
  • Creating and Using Run As Accounts
  • Implementing Active Directory Integration
  • Designing and Implementing Role-Based Administration

Lab : Deploy Operations Manager 2012

  • Installing Operations Manager 2012
  • Configuring Active Directory Integration
  • Configuring Role-Based Security

Module 5: Deploy the Operations Manager 2012 Agent


  • Reviewing the Operations Manger 2012 Agent
  • Deploying the Operations Manager 2012 Agent
  • Introducing Agent Failover

Lab : Deploy the Operations Manager 2012 Agent

  • Deploying the Operations Manager 2012 Agent

Module 6: Deployment and Administration of Monitoring (Management) Packs


  • Introducing Monitoring (Management) Packs
  • Understanding Most Commonly Used Monitoring (Management) Packs
  • Modifying and Expanding Monitoring (Management) Packs: Overrides
  • Monitoring (Management) Pack Administration Best Practices

Lab : Deployment and Administration of Monitoring (Management) Packs

  • Creating Management Packs and Groups
  • Installing Line of Business .NET Application
  • Installing and Importing Management Packs

Module 7: Tune Monitoring (Management) Packs


  • Introducing Alerts
  • Tuning a Monitoring (Management) Pack
  • Using Operations Manager Baseline Monitors and Rules
  • Documenting Changes to Monitoring (Management) Packs

Lab : Tune Monitoring (Management) Packs

  • Tuning Monitoring (Management) Packs

Module 8: Monitor Administration


  • Exploring the Operations Console Monitoring Pane
  • Administering Alerts
  • Exploring Agent-Based Monitoring
  • Customizing the Monitoring Pane

Lab : Monitor Administration

  • Working with Monitors and Alerts

Module 9: Advanced Monitoring


  • Monitoring Network Devices
  • Monitoring UNIX/LINUX-Based Computers
  • Monitoring .NET-Based Applications
  • Expanding Operations Manager 2012 Monitoring

Lab : Advanced Monitoring

  • Monitoring a Network Device
  • Monitoring a .NET Application

Module 10: Reports


  • Using Operations Manager 2012 Reporting
  • Administering Reports
  • Customizing Reports

Lab : Reports

  • Reporting

Module 11: Notifications and Operations Manager 2012 Maintenance


  • Introducing Alert Notifications
  • Designing Maintenance and Disaster Recovery

Lab : Notifications and Operations Manager 2012 Maintenance

  • Creating Subscriptions and Notifications

Module 12: System Center 2012 Integration

Lab : System Center 2012 Integration

  • Setting up the Initial Lab Environment
  • Creating an Orchestrator 2012 Runbook
  • Working with Orchestrator System Center Runbooks
Classroom Training
Modality: G

Duration 5 days

  • United States: US$ 2,895
  • SA Voucher: 5
Enroll now
Online Training
Modality: U

Duration 5 days

  • United States: US$ 2,895
  • SA Voucher: 5
Enroll now
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This is an Instructor-Led Classroom course
  *   This class is delivered by a partner.
United States

Currently there are no training dates scheduled for this course.  You can schedule a private, onsite training session or request a public date by emailing info@fastlaneus.com.

Sep 17-21, 2018 Hamburg Enroll
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Saudi Arabia
Dec 2-6, 2018 Riyadh Course language: English Enroll
United Arab Emirates
Dec 2-6, 2018 Dubai Course language: English This course is being delivered by iTLS. Enroll