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CSR12 Update: CSR12 New Features and Updates for Security, Conferencing and Collaboration Edge (CSR12U)


Course Content

This advanced 5-day technology bridge course looks at a number of aspects of a Collaboration Solution Release 12 (CSR12) deployment based on the CSR12 Preferred Architecture and current best practices. The course covers a number of major topics:

    • Important Cisco Unified Communications Manager v12 Updates • Upgrading to 12.0 • Securing a CSR 12.0 deployment • Conferencing in a CSR 12.0 deployment • Collaboration Edge for CSR12.0 • Spark Hybrid

Who should attend

  • Support and Deployment Engineers
  • Administrators who need to understand new Cisco Collaboration System Release 12.0 features


A very good understanding of Cisco Unified Communications Manager previous release.

Course Objectives

  • Understand the Cisco CSR v12 preferred architecture
  • Understand important new Cisco Unified Communications Manager v12 features
  • Describe DNS deployment considerations and implement internal and external DNS
  • Describe and deploy certificates to secure communications between internal servers and through Expressway
  • Implement secure communications between devices using TLS and SRTP
  • Implement a scalable and resilient server CMS deployment
  • Enable video for Ad Hoc and MeetMe conferences with Desktop sharing for Jabber clients conferencing with Desktop sharing for Jabber clients
  • Deploy call bridge groups to host video conferences for different regions in the regional data centers
  • Enable video conferencing using fixed numeric addresses for calling into spaces from any internal or external endpoint
  • Enable video conferencing using SIP URI addresses for calling into conferences from our Jabber clients and for B2B
  • Enable access to video conferences through a Web Browser and using the Cisco Meeting App with content sharing and chat
  • Understand Cisco Expressway Call Handling: Zones, Search Rules and Pattern Matching
  • Implement a dial plan design for deploying multiple services on Expressway
  • Build open and closed video federations
  • Deploy MRA with single and multiple domains
  • Implement Unified Edge for CMS
  • Describe Spark Expressway implementation requirements
  • Use Expressway to connect the Cisco Cloud and On-premises deployments

Outline: CSR12 Update: CSR12 New Features and Updates for Security, Conferencing and Collaboration Edge (CSR12U)

Course Introduction

  • Overview
  • Course Goal and Objectives
  • Course Flow

Module 1: Cisco Collaboration Solution Release 12 Update

  • Lesson 1: Cisco Collaboration Architecture Evolution Overview
    • Collaboration Infrastructure Evolution
    • Cisco Cloud Solutions
    • Cisco CSR 12 Conferencing and Recording Solutions
    • Cisco CSR 12 Collaboration Edge Implementation
    • Cisco CSR 12 IM & Presence and Jabber 12
    • Cisco CSR 12 Hybrid Services
    • Cisco CSR 12 Compliance and Security
  • Lesson 2: Cisco Collaboration Release 12 Deployment Considerations
    • Upgrade to
    • Cisco CSR 12 Preferred Architecture Simplified Sizing
    • DNS Considerations
    • Collaboration Edge Multiservice Deployment
    • Apple Push Notifications
    • Upgrading to CSR 12
    • Deprecated Endpoints
    • EM Login with Directory Numbers
    • IPv6
    • Licensing Enhancements: Smart Licensing
  • Lesson 3: Internal and External DNS Configuration for CSR12
    • Server Naming Considerations
    • DNS SRV Records
    • DNS for Collaboration Edge Considerations
    • Cisco SRV Records for Business to Business
    • Cisco Jabber and Mobile and Remote Access Service Discovery
    • Cisco SRV Records for the Cisco Cloud
    • Troubleshoot DNS SRV Entries
  • Lesson 4: Cisco IM&P and Jabber 12 New Features
    • Centralized IM&P Cluster
    • Jabber Fast Login/ Offline Login and OAuth
    • Jabber Multi-Line
    • Blocking feature for External DB
    • Jabber Phone only mode with contacts

Module 2: Certificates and Security

  • Lesson 1: Cryptographic Essentials
    • Cryptographic Services
    • Symmetric and Asymmetric Encryption
    • Shared Key Exchange
    • Message Integrity
    • Hash-Based Message Authentication Codes
    • Digital Signatures
    • Certificates
    • CSR 12: Compliance and Security Requirements
  • Lesson 2: PKI and Cisco Collaboration
    • Public Key Infrastructure and Key Exchange
    • Public/Private Keys
    • Certificates and Certificate Authorities
    • Kinds of Certificate Authorities
    • Public CA Certificate Options
  • Lesson 3: Working with Certificates in a Cisco Collaboration Environment
    • Certificate Encodings and Extensions
    • Certificate Chains and Bundles
    • Trust Stores
    • Cisco UC Manager, Cisco Unity Connection and IM&Presence
    • Inventory Certificates
    • Regenerate Self-Signed Certificates
    • Generate Certificate Signing Requests
    • Multiserver Certificate Signing Requests
    • Cisco Expressway
    • Inventory Certificates
    • Generate Certificate Signing Requests
    • Upload Certificates
    • Cisco Meeting Server
    • Certificate Requirements
    • Generate Certificate Signing Requests
    • Deploy Certificates
  • Lesson 4: Securing a Cisco Collaboration Environment
    • Modes for Endpoint Security
    • ITLs and CTLs in CUCM 12.0
    • Security by Default
    • Authenticating Endpoint Images and Configuration Files
    • Trust Verification Service
    • Mixed-Mode and CAPF Enrollment
    • Secure SIP Trunks
    • TLS and MTSL
    • Phone Security Profiles
    • TLS 1.2 Only

Module 3: Cisco Conferencing Solutions for CSR 12

  • Lesson 1: Cisco Meeting Server Overview
    • Cisco Meeting Server
    • Conferencing in Cisco Collaboration
    • Cisco Meeting Server Solution
  • Lesson 2: Cisco Meeting Server Architecture
    • Cisco Meeting Server Components
    • Cisco Meeting Server Deployment Models
    • Scalable and Resilient Deployments
    • Certificate and DNS Requirements
    • Cisco Meeting Server Integration with CUCM
    • Cisco Meeting Server Licensing
  • Lesson 3: Cisco Meeting Server Deployment and Configuration
    • APIs on the Cisco Meeting Server
    • VM Deployment
    • Initial Configuration and Certificate Deployment using the CLI
    • Database and XMPPP Cluster configuration using the CLI
    • Call Bridge Cluster Configuration using the Web Admin GUI
    • Configuring Multiple Web Bridges
    • Configure Load Balancing with Call Bridge Group using the API
  • Lesson 4: Users and Spaces and Conferences
    • Configure Cisco Meeting Server Spaces
    • Active Directory Integration
    • User Configuration on Cisco Meeting Server
    • Unified CM Ad-hoc Escalation with CUCM
    • CMS Cluster and Unified CM Dial Plan for Distributed Conferencing
  • Lesson 5: Cisco Meeting Server Advanced Features
    • Scheduling with TMS
    • CMS as a Recording Server
    • CMS as a Streaming Server
    • Active Control
    • Cisco Meeting Management
    • Expressway Unified Edge

Module 4: Collaboration Edge Deployment

  • Lesson 1: Describing Cisco Expressway Series Deployment Options
    • Cisco VCS and Expressway Series Overview
    • Cisco VCS and Expressway Series Deployment Options
    • Cisco Expressway Series Platforms, Licenses, and Features
    • Cisco VCS and Cisco Expressway Feature Comparison
    • Unsupported Expressway Features and Limitations
    • Cisco Expressway Clustering
    • Cisco Expressway Series Initial Configuration
  • Lesson 2: Cisco Expressway Call Handling Review
    • Cisco Expressway Call Handling Basic Concepts
    • Cisco Expressway Zones
    • Cisco Expressway Connectivity
    • Links, Pipes and Bandwidth Management
    • Call Routing
    • Pattern Matching
    • Transforms and Search Rules
    • TLS and Certificate Checking
    • Media Encryption and B2BUAs
    • Configuration of Secure Expressway Zones and Trunks to CUCM
  • Lesson 3: Business to Business Communications in a Multiservice Deployment
    • Open vs. Closed Video Federations
    • Cisco Unified Communications Manager and Cisco Expressway Interconnection
    • Multiservice Expressway Deployment
    • Traversal Zones for Business to Business Communication
    • DNS and Default Zones for Business to Business Communication
    • Dial Plan for Closed Video Federations
    • Security for Closed Video Federations
    • Dial Plan for Open Video Federations
    • Security for Open Video Federations
  • Lesson 4: Implementing Unified Communications Mobile and Remote Access with Multiple Domains in a Multiservice Deployment
    • Unified Communications Mobile and Remote Access Overview
    • Unified Communications Mobile and Remote Access Components
    • Unified Communications Mobile and Remote Access Operations
    • Unified Communications Mobile and Remote Access Configuration Procedure
  • Lesson 5: CMS with Unified Edge
    • CMS with Unified Edge

Module 5: Spark Hybrid Services

  • Lesson 1: Cisco Spark Hybrid Services
    • Cisco Spark Overview
    • Cisco Spark Hybrid Services
    • Cisco Spark Hybrid Services Connectors
    • CSR 12: Hybrid Connector Co-residency on Expressway
  • Lesson 2: Cisco Spark Hybrid Services
    • CSR 12: Spark RD
    • CSR 12: Spark CTI to UCM (Spark Control of CUCM Registered Endpoints)
    • CSR 12: Hybrid Media Services Phase 2 (Hybrid Media Services for SIP Calls into Cloud Meetings)
    • CSR 12: Jabber-Spark IM&P Interop
    • Deploying Cisco Spark Hybrid Services

Lab Outline:

  • Lab 0: Understanding the Fast Lane Remote Lab Interface
  • Lab 1: Server Naming and DNS Configuration
  • Lab 2: Jabber 12 Multiline Configuration and Jabber Phone Only with Contacts
  • Lab 3: Certificate Deployment
  • Lab 4: Security – Securing On-Premises Communications
  • Lab 5: CMS Initial Configuration
  • Lab 6: Exploring Meeting Server Resilient and Scalable Deployments
  • Lab 7: Deploy Nonsecure Open Video Federation
  • Lab 8: Deploy Secure Closed Video Federation
  • Lab 9: Implementing Mobile and Remote Access via Cisco Expressway with Single Domain and with Multiple Domains
  • Lab 10: CMS with Unified Edge
  • Lab 11: Spark Hybrid Services
Classroom Training

Duration 5 days

  • United States: US$ 3,850

Currently there are no training dates scheduled for this course.

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