> > > CSR11U

Cisco CSR 11 Update (CSR11U)

Course Description Schedule Course Outline
 

Course Content

This 3 day course will provide you with a comprehensive overview of Cisco Unified Communications Manager v11.0 to include the implementation of various features including Cisco Attendant Console 10.6, Unified IM and Presence 11.0, Cisco VCS Control and Expressway for Cisco Jabber Guest and Remote with Mobile Access. This course will also provide you with knowledge of the SMB specific features and implementation that have been added in the Cisco Collaboration Suite up to system release 11.0

Who should attend

  • Support Engineers
  • Deployment Engineers
  • Administrators who need to know the SMB specific features and implementation that have been added in Cisco Collaboration Suite – up to Cisco Collaboration System Release 11.0

Prerequisites

  • Prior to attending this course, you should have a good understanding of Cisco Unified Communications Manager version 8.0 and Cisco Unity Connection version 8.0 or higher.
  • Knowledge of Cisco Unified Presence Server version 8.0 and of Cisco VCS is advantageous, but not required.

Course Objectives

  • Understand issues and challenges during upgrade including licensing
  • Understand and implement features of Cisco Unified Communications Manager version 11.0 (SMB CSR Architecture) Conference Now, Emergency Call Handler, Endpoint Refresh, Local Route Group, Native Queuing, SIP URI call routing, Call Dusting, Cisco UDS, Confidential Access Level
  • Understand and implement Cisco Attendant Console 10.6
  • Describe and implement features of Cisco Unity Connection version 11.0 including Unified Messaging and SRSV, Notification Enhancements
  • Describe and implement Cisco Unified IM and Presence version 11.0
  • Describe and implement Cisco VCS Control and Expressway for Remote and Mobile Access
  • Describe and implement Cisco VCS Control and Expressway for Cisco Jabber Guest
  • Describe and implement PCP 11.0

Outline: Cisco CSR 11 Update (CSR11U)

Module-1: CSR 11 Upgrade

  • Upgrade paths to 11.0
    • 6.x, 7.x, 8.x, 9.x
  • PMP Basic vs. Advanced Licensing Model with:
    • UCL Enhanced upgrade
    • CUWL Standard upgrade
    • CUWL Professional
    • Hardware Bundles
    • Ordering Options (Partner enablement)

Module-2: New features on CSR 11.0 for Mid-Market

  • Cisco Instant Messaging and Presence (IMP)
    • Enterprise Group support
  • Cisco Unified Call Manager (CUCM)
    • Conference Now
    • Emergency Call Handler
  • Attendant Console
    • New Client
  • Cisco Unified Unity Connection (CUC)
    • Notification Enhancements
    • Licensing
    • LDAP V3 support
    • Exchange
    • Speech View
  • Prime Collaboration Provisioning (PCP)
    • Licensing Requirement

Module-3: CSR 11.0 Architecture

  • CUCM, CUC, IMP
  • Key features – Mid Market (9.x,10.x, 11.x)
  • CUCM
    • Endpoint Refresh
    • Local Route Group
    • Native Queuing
    • SIP URI call routing
    • Call Dusting
    • Cisco UDS
    • Confidential Access Level
  • CUC
    • SRSV – Survivable Remote Site Voice Mail
    • Dial-Via-Office Reverse VM Policy
  • IMP
    • Group Chat
    • Persistence Chat
    • Chat Compliance
    • IMP Managed File Transfer
  • Attendant Console

Module-4: Collaboration Enterprise

  • Mobile and Remote Access (MRA)
    • Collaboration Edge Architecture
    • Licensing
    • Features
    • Configuration

Module-5: Collaboration C2B

  • Cisco Jabber Guest
    • C2B Architecture
    • Licensing
    • Configuration

Module-6: Prime Provisioning

  • Partner Centric
    • Provisioning Features
    • Auto Service Provisioning
    • Assurance
    • Analytics
  • User Centric
    • Self-Care portal

Labs

  • Installation of CUCM/CUC/Presence
  • Integration of CUCM/CUC/Presence with above features
  • Implementation of Cisco Jabber in DMZ
  • Implementing Cisco Jabber Guest
  • Reverse Sync and Provisioning of new user
  • Utilization reports
Classroom Training
Modality: C

Duration 3 days

Price
  • United States: US$ 2,795
  • Cisco Learning Credits: 28 CLC
Enroll now
Online Training
Modality: L

Duration 3 days

Price
  • United States: US$ 2,795
  • Cisco Learning Credits: 28 CLC
Enroll now
 
Click City Name To Book Schedule
This is an Instructor-Led Classroom course
United States

Currently there are no training dates scheduled for this course.  You can schedule a private, onsite training session or request a public date by emailing info@fastlaneus.com.

Europe
Germany
Mar 5-7, 2018 Hamburg Enroll
Apr 23-25, 2018 Munich Enroll
Jun 18-20, 2018 Münster Enroll
Jul 16-18, 2018 Düsseldorf Enroll
Aug 13-15, 2018 Stuttgart Enroll
Sep 17-19, 2018 Hamburg Enroll
Oct 15-17, 2018 Frankfurt Enroll
Nov 5-7, 2018 Munich Enroll
Dec 3-5, 2018 Berlin Enroll
Austria
Mar 19-21, 2018 Vienna (iTLS) Enroll
Oct 22-24, 2018 Vienna (iTLS) Enroll
France
May 22-24, 2018 Paris Enroll
Slovenia
Feb 19-21, 2018 Ljubljana Course language: English Enroll
May 7-9, 2018 Ljubljana Course language: English Enroll
Nov 26-28, 2018 Ljubljana Course language: English Enroll
Spain
Jan 22-24, 2018 Madrid Enroll
Jul 16-18, 2018 Madrid Enroll
Switzerland
Aug 6-8, 2018 Zurich Enroll
Middle East
Qatar
Aug 21-23, 2018 Doha Course language: English Enroll
Saudi Arabia
Mar 4-6, 2018 Riyadh Course language: English Enroll
United Arab Emirates
Feb 25-27, 2018 Dubai Course language: English This course is being delivered by iTLS. Enroll
Aug 20-22, 2018 Dubai Course language: English This course is being delivered by iTLS. Enroll
Africa
Egypt
Jan 28-30, 2018 Cairo Course language: English Enroll
Jul 8-10, 2018 Cairo Course language: English Enroll