Certified ScrumMaster Workshop (CSM)


Course Content

This 2–day ScrumMaster Workshop will give you a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a ScrumMaster. This workshop will prepare you to pass the ScrumMaster certification exam.

Even projects that have solid, well–defined project plans encounter some degree of change and waste. Shifting market conditions, budget cuts, staff restructuring, or any number of influences will disrupt the best plan while contributing to customer dissatisfaction and staff discouragement. Moreover, projects that begin with changing or unclear requirements make it difficult to even establish project expectations. Scrum is the agile development process that allows teams to deliver usable software periodically throughout the life of the project, evolving with new requirements as the project proceeds.

In–Class Group Exercises

This ScrumMaster training certification course is a stimulating combination of class interaction, case studies, group exercises and workshops. Each is designed to allow you to easily grasp new concepts and techniques. Specifically, you will cover:

  • The "Art of the Possible": learn how small change can have a large impact on productivity
  • Product integrity: review various options employees use when faced with difficulty, learn the importance of delivering high quality products in Scrum
  • Customer Expectations: Using a changing schedule and agile estimating and planning, assess the work to properly set customer expectations and manage customer satisfaction
  • Running the Scrum Project: Run a full Scrum project that lasts 59 minutes. You will walk through all steps under the Scrum Framework
  • Agile Estimating and Planning: Break into teams, and through decomposition and estimating plan out a project through delivery
  • Team Dynamics: Since Scrum deals with change, conflict will happen. Learn methods to resolve problems in a self-managed environment

Who should attend

This ScrumMaster certification program was developed for any professional who is currently involved in or will become involved in the running of Scrum projects in an Agile environment.

Course Objectives

  • Learn the details on Scrum roles: Team Member, Product Owner, ScrumMaster
  • Gain an understanding of the foundational/critical concepts of Scrum with our Certified Scrum Trainer instructional program
  • Understand how to apply empirical thinking to your project work
  • Learn how a team's productivity can be adjusted to account for its composition
  • Appreciate the importance of organizational agreement on software readiness
  • Discover how conflict resolution plays a critical role in Scrum
  • Work on a real-world Scrum project live in the classroom
  • Learn, practice and utilize the Scrum Framework
  • Gain a detailed understanding of how to know when software is "Done" under Scrum
  • Review and understand the critical characteristics a ScrumMaster must have to succeed
  • Get to the heart of the matter with Scrum, coaching and team productivity
  • Compare traditional and Agile project estimating and planning
  • Conduct decomposition to estimate a Scrum project
  • Practice Scrum meetings including; Sprint planning, Daily Scrum, Burndowns, Sprint review, and Sprint retrospective
  • Achieve the first step in Scrum AllianceSM recognized certifications, enabling you to advance to higher levels of recognition
  • Learn a framework to operate large projects using Scrum

Outline: Certified ScrumMaster Workshop (CSM)

Module 1: Agile Thinking

  • How manufacturing has influenced software development
  • The origins of agile thinking
  • The Agile Manifesto
  • The complexity of projects
  • Theoretical Vs. Empirical processes overview
  • The "Iron Triangle" of Project Management

Module 2: The Scrum Framework

  • The different Scrum roles
  • Chickens and Pigs
  • Iterative Development vs. Waterfall
  • Self Management concepts
  • Full disclosure and visibility
  • The Scrum framework overview

Module 3: Implementation Considerations

  • Traditional vs. Agile methods overview
  • Scrum: The Silver Bullet
  • The Agile Skeleton
  • A Scrum launch checklist

Module 4: Scrum Roles

  • The Team Member
  • The Product Owner
  • The Scrum Master

Module 5: The Scrum Team Explored

  • The Agile Heart
  • Bruce Tuckman's team life cycle
  • Patrick Lencioni's Five Dysfunctions of a Team
  • Team ground rules
  • Getting Human Resources involved
  • The impact of project switching
  • The MetaScrum
  • The Scrum of Scrums
  • The importance of knowing when software is "done"
    • “Done" for multiple team integrations divided by function
    • “Done" for multiple team integrations divided by skill
    • "Done" for unsynchronized technologies
  • Internal Outsourcing

Module 6: Agile Estimating and Planning

  • Product Backlog Features
  • Relative Weighted Prioritization
  • Prioritizing Our Time
  • User Stories
  • Relative Effort
  • Velocity
  • Planning Poker and Story Points
  • Ideal Team Days
  • Team Capacity
  • Projecting a Schedule
  • Why Plan in an Agile Environment?

Module 7: The Product Owner: Extracting Value

  • The Priority Guide
  • Product Backlog Refactoring
  • Productivity Drag Factors
  • Fixed Price/Date Contracts
  • Release Management
  • Earned Value Management

Module 8: The ScrumMaster Explored

  • The ScrumMaster Aura
  • Characteristics of a ScrumMaster Candidate
  • The Difficulties of Being a ScrumMaster
  • A Day in the Life of a ScrumMaster
  • The Importance of Listening
  • Common Sense

Module 9: Meetings and Artifacts Reference Material

  • A Chart of Scrum Meetings
  • The Product Backlog
  • Sprint Planning
  • The Sprint Backlog
  • The Sprint
  • The Daily Scrum
  • The Sprint Demo/Review
  • Why Plan?
  • The Ideal Team Day
  • Scrum Tools

Module 10: Advanced Considerations and Reference Material

  • Conflict Management
  • Different Types of Sprints
  • The ScrumMaster of the Scrum-of-Scrums
  • Metrics
  • Dispersed Teams
  • Scaling
  • Developing Architecture
  • Stage Gate/Milestone Driven Development
  • Inter- and Intra-Project Dependencies
  • Task Boards, Project Boards
  • Scrum and CMM, "Traditional" XP
Classroom Training

Duration 1 day

  • United States: US$ 1,295
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