

Troubleshooting and Maintaining Cisco IP Networks v2.0 (TSHOOT)
Course Content
Troubleshooting is one of the most difficult tasks when managing a complex network. TSHOOT is designed to give you the key knowledge and skills required to resolve enterprise routing and switching problems quickly and effectively. A large part of this course will involve looking at hypothetical companies and their networking issues and working through resolving those issues in a controlled environment. The objective is to develop a set of best practices for approaching networking problems that you can take back and apply on your network.
Who should attend
- Network Engineers
- Network Operations Center (NOC) Technical Support Personnel
- Help Desk Technicians
- Network professionals
Certifications
This course is part of the following Certifications:
Prerequisites
The knowledge and skills you must have before attending this course are as follows:
Cisco CCNA® certification or equivalent
- Interconnecting Cisco Network Devices Part 1, Version 2.0 (ICND1) and Interconnecting Cisco Network Devices Part 2, Version 2.0 (ICND2), or
- Interconnecting Cisco Networking Devices: Accelerated v2.0 (CCNAX)
Knowledge and experience of the implementation and verification of enterprise routing and switching technologies as offered by the following courses:
Note: In addition to CCNA certification it is recommended that the learner has practical experience in installing, operating and maintaining Cisco routers and switches in an enterprise environment.
Course Objectives
- Describe the troubleshooting tools and methodologies that are used to identify and resolve issues in complex enterprise networks
- Isolate and fix the network issues that your company, SECHNIK Networking Ltd., is facing
- Isolate and fix the network issues that your customer, TINC Garbage Disposal Ltd., is facing
- Isolate and fix the network issues that your customer, PILE Forensic Accounting Ltd., is facing
- Isolate and fix the network issues that your customer, Bank of POLONA Ltd., is facing
- Isolate and fix the network issues that your customer, RADULKO Transport Ltd., is facing
Certifications This course is part of the following Certification:
Outline: Troubleshooting and Maintaining Cisco IP Networks v2.0 (TSHOOT)
Module 1: Tools and Methodologies of Troubleshooting
- Troubleshooting Methodologies
- Troubleshooting Procedures
- Recommended Practices During Routine Network Maintenance
- Cisco IOS Troubleshooting Tools
- Specialized Troubleshooting Tools
Module 2: Troubleshooting at SECHNIK Networking Ltd.
- Debrief of the First Troubleshooting at SECHNIK Networking Ltd.
- Debrief of the Second Troubleshooting at SECHNIK Networking Ltd.
- Debrief of the Third Troubleshooting at SECHNIK Networking Ltd.
Module 3: Troubleshooting at TINC Garbage Disposal Ltd.
- Debrief of the First Troubleshooting at TINC Garbage Disposal Ltd.
- Debrief of the Second Troubleshooting at TINC Garbage Disposal Ltd.
- Debrief of the Third Troubleshooting at TINC Garbage Disposal Ltd.
- Debrief of the Fourth Troubleshooting at TINC Garbage Disposal Ltd.
Module 4: Troubleshooting at PILE Forensic Accounting Ltd.
- Debrief of the First Troubleshooting at PILE Forensic Accounting Ltd.
- Debrief of the Second Troubleshooting at PILE Forensic Accounting Ltd.
- Debrief of the Third Troubleshooting at PILE Forensic Accounting Ltd.
- Debrief of the Fourth Troubleshooting at PILE Forensic Accounting Ltd.
- Debrief of the Fifth Troubleshooting at PILE Forensic Accounting Ltd.
Module 5: Troubleshooting at Bank of POLONA Ltd.
- Debrief of the First Troubleshooting at Bank of POLONA Ltd.
- Debrief of the Second Troubleshooting at Bank of POLONA Ltd.
- Debrief of the Third Troubleshooting at Bank of POLONA Ltd.
- Debrief of the Fourth Troubleshooting at Bank of POLONA Ltd.
Module 6: Troubleshooting at RADULKO Transport Ltd.
- Debrief of the First Troubleshooting at RADULKO Transport Ltd.
- Debrief of the Second Troubleshooting at RADULKO Transport Ltd.
- Debrief of the Third Troubleshooting at RADULKO Transport Ltd.
- Debrief of the Fourth Troubleshooting at RADULKO Transport Ltd.
Labs
- Maintaining and Documenting a Network
- Troubleshooting Connectivity
Classroom Training
Duration 5 days
Price
- United States: US$ 3,595
- Cisco Learning Credits: 36 CLC
Online Training
Duration 5 days
Price
- United States: US$ 3,595
- Cisco Learning Credits: 36 CLC
E-Learning Cisco Digital Learning
Duration 360 days
Price
- United States: US$ 600
- Cisco Learning Credits: 6 CLC

United States
Dec 16-20, 2019 | Online Training 09:00 US/Central * |
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Mar 9-13, 2020 | Online Training 09:00 US/Central * |
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Jun 15-19, 2020 | Online Training 09:00 US/Central * |
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Sep 14-18, 2020 | Online Training 09:00 US/Central * |
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Dec 7-11, 2020 | Online Training 09:00 US/Central * |
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Europe
Germany
Feb 3-7, 2020 | Berlin | Enroll |
Austria
Apr 14-18, 2020 This is a FLEX event | Vienna (iTLS) 4 days | Enroll | |
Online Training Time zone: Europe/Vienna | Enroll | ||
Jun 29-Jul 3, 2020 This is a FLEX event | Vienna (iTLS) | Enroll | |
Online Training Time zone: Europe/Vienna | Enroll |
France
Feb 17-21, 2020 | Paris | Enroll | |
Apr 6-10, 2020 | Paris | Enroll | |
May 25-29, 2020 | Paris | Enroll | |
Jun 22-26, 2020 | Paris | Enroll |
Italy
Feb 10-14, 2020 | Rome | Enroll |
Netherlands
Jan 20-24, 2020 This is a FLEX event Guaranteed to Run | Virtual Course language: English | Enroll | |
Online Training Time zone: Europe/Amsterdam | Enroll |
Middle East
Qatar
Feb 2-6, 2020 | Doha Course language: English | Enroll | |
Jul 19-23, 2020 | Doha Course language: English | Enroll |
United Arab Emirates
Feb 2-6, 2020 | Dubai Course language: English This course is being delivered by iTLS. | Enroll | |
May 3-7, 2020 | Dubai Course language: English This course is being delivered by iTLS. | Enroll | |
Jul 19-23, 2020 | Dubai Course language: English This course is being delivered by iTLS. | Enroll | |
Oct 18-22, 2020 | Dubai Course language: English This course is being delivered by iTLS. | Enroll |
Africa
Egypt
Feb 9-13, 2020 | Cairo Course language: English | Enroll | |
Apr 12-16, 2020 | Cairo Course language: English | Enroll | |
Jun 14-18, 2020 | Cairo Course language: English | Enroll | |
Aug 30-Sep 3, 2020 | Cairo Course language: English | Enroll | |
Oct 18-22, 2020 | Cairo Course language: English | Enroll | |
Dec 6-10, 2020 | Cairo Course language: English | Enroll |
Now available in e-learning for a fraction of the ILT (Instructor Led Training) cost!
Cisco has revolutionized e-learning You will now receive the exact same content and labs in a self-paced format complete with HD video, searchable transcripts, hands-on labs (just like the ILT labs) and graded assessments. It is the utmost, interactive and state-of-the-art authorized Cisco e-learning available.
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