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Troubleshooting and Maintaining Cisco IP Networks v2.0 (TSHOOT)

Course Description Schedule Course Outline
 

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Course Content

Troubleshooting is one of the most difficult tasks when managing a complex network. TSHOOT is designed to give you the key knowledge and skills required to resolve enterprise routing and switching problems quickly and effectively. A large part of this course will involve looking at hypothetical companies and their networking issues and working through resolving those issues in a controlled environment. The objective is to develop a set of best practices for approaching networking problems that you can take back and apply on your network.

Who should attend

  • Network Engineers
  • Network Operations Center (NOC) Technical Support Personnel
  • Help Desk Technicians
  • Network professionals

Prerequisites

The knowledge and skills you must have before attending this course are as follows:

Cisco CCNA® certification or equivalent

Knowledge and experience of the implementation and verification of enterprise routing and switching technologies as offered by the following courses:

Note: In addition to CCNA certification it is recommended that the learner has practical experience in installing, operating and maintaining Cisco routers and switches in an enterprise environment.

Course Objectives

  • Describe the troubleshooting tools and methodologies that are used to identify and resolve issues in complex enterprise networks
  • Isolate and fix the network issues that your company, SECHNIK Networking Ltd., is facing
  • Isolate and fix the network issues that your customer, TINC Garbage Disposal Ltd., is facing
  • Isolate and fix the network issues that your customer, PILE Forensic Accounting Ltd., is facing
  • Isolate and fix the network issues that your customer, Bank of POLONA Ltd., is facing
  • Isolate and fix the network issues that your customer, RADULKO Transport Ltd., is facing

Certifications This course is part of the following Certification:

Outline: Troubleshooting and Maintaining Cisco IP Networks v2.0 (TSHOOT)

Module 1: Tools and Methodologies of Troubleshooting

  • Troubleshooting Methodologies
  • Troubleshooting Procedures
  • Recommended Practices During Routine Network Maintenance
  • Cisco IOS Troubleshooting Tools
  • Specialized Troubleshooting Tools

Module 2: Troubleshooting at SECHNIK Networking Ltd.

  • Debrief of the First Troubleshooting at SECHNIK Networking Ltd.
  • Debrief of the Second Troubleshooting at SECHNIK Networking Ltd.
  • Debrief of the Third Troubleshooting at SECHNIK Networking Ltd.

Module 3: Troubleshooting at TINC Garbage Disposal Ltd.

  • Debrief of the First Troubleshooting at TINC Garbage Disposal Ltd.
  • Debrief of the Second Troubleshooting at TINC Garbage Disposal Ltd.
  • Debrief of the Third Troubleshooting at TINC Garbage Disposal Ltd.
  • Debrief of the Fourth Troubleshooting at TINC Garbage Disposal Ltd.

Module 4: Troubleshooting at PILE Forensic Accounting Ltd.

  • Debrief of the First Troubleshooting at PILE Forensic Accounting Ltd.
  • Debrief of the Second Troubleshooting at PILE Forensic Accounting Ltd.
  • Debrief of the Third Troubleshooting at PILE Forensic Accounting Ltd.
  • Debrief of the Fourth Troubleshooting at PILE Forensic Accounting Ltd.
  • Debrief of the Fifth Troubleshooting at PILE Forensic Accounting Ltd.

Module 5: Troubleshooting at Bank of POLONA Ltd.

  • Debrief of the First Troubleshooting at Bank of POLONA Ltd.
  • Debrief of the Second Troubleshooting at Bank of POLONA Ltd.
  • Debrief of the Third Troubleshooting at Bank of POLONA Ltd.
  • Debrief of the Fourth Troubleshooting at Bank of POLONA Ltd.

Module 6: Troubleshooting at RADULKO Transport Ltd.

  • Debrief of the First Troubleshooting at RADULKO Transport Ltd.
  • Debrief of the Second Troubleshooting at RADULKO Transport Ltd.
  • Debrief of the Third Troubleshooting at RADULKO Transport Ltd.
  • Debrief of the Fourth Troubleshooting at RADULKO Transport Ltd.

Labs

  • Maintaining and Documenting a Network
  • Troubleshooting Connectivity
Classroom Training

Duration 5 days

Price
  • United States: US$ 3,595
  • Cisco Learning Credits: 36 CLC
Online Training

Duration 5 days

Price
  • United States: US$ 3,595
  • Cisco Learning Credits: 36 CLC
E-Learning Cisco Digital Learning

Duration 360 days

Price
  • United States: US$ 750
  • Cisco Learning Credits: 8 CLC
Buy E-Learning
 
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This is an Instructor-Led Online (ILO) course. These sessions are conducted via WebEx in a VoIP environment and require an Internet Connection and headset with microphone connected to your computer or laptop.
This is a FLEX course, which is delivered simultaneously in two modalities. Choose to attend the Instructor-Led Online (ILO) virtual session or Instructor-Led Classroom (ILT) session.
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