Cisco Prime Carrier Management Operator (CPCMO)


Course Content

The Cisco Prime Carrier Management Operator (CPCMO) Version 1.0 instructor-led course offered by Cisco High-Touch Delivery Learning Services is a lab-intensive course that introduces you to the operational aspects of Cisco Prime Carrier Management, using the following Cisco Prime applications:

  • Cisco Prime Central
  • Cisco Prime Network
  • Cisco Prime Provisioning

Cisco Prime Carrier Management is a comprehensive suite of applications that simplifies the lifecycle management of carrier-grade networks and services. This solution simplifies and unifies the network by automating the service lifecycle (design, fulfillment, assurance, and analysis). Cisco Prime Carrier Management provides end-to-end management, from access to the data center, helping to enable carrier-class delivery of voice, video, mobile, cloud, and managed services.

The CPCMO course will introduce you to using the various suite applications to view the physical and logical aspects of the network and its devices, configure and fulfill a network service using predefined policies, and assure and analyze the configured service.

Note: This course does not include administrative topics on Cisco Prime Carrier Management, such as user management, adding devices, service policy creation, and customizing features. This course combines lecture materials and hands-on labs throughout to make sure that you understand how to use the suite to manage service lifecycles.

Who should attend

This course is designed for technical professionals who need to become familiar with how to use the Cisco Prime Carrier Management suite to manage network service lifecycles on a day-to-day basis. The primary audience for this course includes:

  • Network operators
  • System integrators and professional services


  • Basic network management concepts (Simple Network Management Protocol [SNMP], management information bases [MIBs], etc.)
  • TCP/IP network experience

Course Objectives

After completing this course, you should be able to:

  • Describe the function of each management application in the Cisco Prime Carrier Management suite
  • Access, understand, and navigate each management application’s tasks
  • Assess the network by viewing the topology, physical and logical service inventories, and device configurations
  • Fulfill a network service
  • Assure the proper creation of the network service and analyze its behavior

Outline: Cisco Prime Carrier Management Operator (CPCMO)

Course Outline

  • Module 1: Introduction to Cisco Prime Carrier Management
    • Managing the Service Lifecycle
    • Examining Cisco Prime Central, Network, and Provisioning applications
  • Module 2: Getting Started
    • Understanding User Roles
    • Accessing and Navigating the Application Suite
    • Reviewing Service Design
    • Detailing Operator Workflows
  • Module 3: Network Assessment
    • Assessing the Network Topology
    • Assessing the Inventory: Physical and Logical Services
    • Assessing Device Configurations
  • Module 4: Service Fulfillment
  • Module 5: Service Assurance
    • Setting Customers and Groups
    • Viewing Device Configuration Changes
    • Verifying Service
  • Module 6: Service Analysis
    • Determining the Fault
    • Fault Impact Analysis
  • Module 7: Operator Workflow Use Case

Lab Outline

  • Lab 1: Accessing and Using Cisco Prime Central
  • Lab 2: Reviewing Design Concepts
  • Lab 3: Accessing the Network Topology
  • Lab 4: Accessing the Network Inventory
  • Lab 5: Accessing Device Configurations
  • Lab 6: Fulfilling a Network Service
  • Lab 7: Assigning Customers and Groups
  • Lab 8: Analyzing Device Changes
  • Lab 9: Creating Service Maps
  • Lab 10: Analyzing Faults
  • Lab 11: Use Case
Classroom Training

Duration 5 days

  • United States: US$ 4,000
  • Cisco Learning Credits: 40 CLC
Online Training

Duration 5 days

  • United States: US$ 4,000
  • Cisco Learning Credits: 40 CLC

Currently there are no training dates scheduled for this course.  Request a date