Building Business Specialist Skills (BTBBSS)

Course Description Schedule Course Outline

Course Content

Executives rely on IT to drive business outcomes through staff within a central IT group or Line of Business. Most C-level leaders cite ‘business transformation and organization change’ as the number one issue that needs more attention.

This course provides you with business-related knowledge and skills to create higher IT value. You can then improve business effectiveness, grow revenue through new products or markets, and improve IT–business understanding. You will learn techniques to understand business operating models, quantify the financial impact of IT decisions, accelerate technology adoption, and translate across IT and non-IT terminology. You will also create real-world, useful outputs through exercises and using best-practice templates. IT professionals recognize the need to adapt: 90% say their future success relies on stronger business skills. “Building Business Specialist Skills” training enables these key abilities and will help you advance your career.

Who should attend

  • Infrastructure Architects
  • Network Architects
  • Security Architects Infrastructure Specialists / Network Specialists / Security Specialists
  • Solution Architects
  • Technology professionals who are seeking a more thorough understanding of how to assess, design and deploy technology solutions in order to enhance business outcomes.


This course is part of the following Certifications:


  • Knowledge and understanding of business analysis principles and techniques
  • BCS Certificate in Business Analysis Foundations, or equivalent
  • Five or more years of experience as an IT infrastructure professional with responsibilities of a broader scope of technology delivery
  • Experience of interacting with business stakeholders and/or applications management personnel within IT, the Line of Business (LoB), or 3rd parties

Course Objectives

  • Understand the forces that are driving business change and the role IT in business transformation
  • Learn how technology trends impact the value of the business
  • Understand the business context in which technology solutions are implemented to drive business value
  • Develop the skills to identify critical success factors, key performance indicators, and success metrics for technology solutions
  • Implement business analysis techniques to understand business requirements and technology solutions
  • Learn the financial and budgeting aspects of technology solutions
  • Describe the best practices and methodologies that influence the adoption, implementation, and roll-out of technology solutions
  • Apply techniques and best practices for communicating with and influencing stakeholders

Outline: Building Business Specialist Skills (BTBBSS)

Module 1: Business Transformation
  • Understanding Business Transformation
  • The Role of the CIO in Business Transformation
  • The Evolving Role of the Technology Professional
  • Business Transformation and Organizational Readiness
Module 2: Technology Trends and Business Impact
  • Enabling Technology Trends
  • Aligning Innovative Technology to Business Value
  • Architectural Frameworks and Industry Models
Module 3: Understanding the Business Context
  • The Value Proposition of the Organization
  • Business Threats, Risks, and Competition
  • Implications of Technology Solutions on the Business
  • Critical Success Factors, Key Performance Indicators, and Success Metrics
Module 4: Conducting Business Analysis for Value
  • Stakeholder Management
  • Information and Data Gathering
  • Business Analysis
  • Assessing Technology Capabilities and Gaps
Module 5: Financial Considerations of Technology Solutions
  • Financial Practices for Technology Solutions
  • Technology Licensing and Consumption Models
  • Budgeting Practices for Technology Solutions
  • Determining the Financial Value of Technology Solutions
Module 6: Managing Technology Solution Adoption and Implementation
  • Development and Implementation Models
  • Project Management Practices for Technology
  • Procuring Technology Solutions
Module 7: Communication and Influence
  • Leadership and Evolving Skills
  • Leading and Managing Teams
  • Communication and Influencing Techniques
  • Presenting the Technology Solution
Classroom Training
Modality: C

Duration 3 days

  • United States: US$ 1,895
  • Cisco Learning Credits: 19 CLC
Enroll now
Online Training
Modality: L

Duration 3 days

  • United States: US$ 1,895
  • Cisco Learning Credits: 19 CLC
Enroll now
Click City Name To Book Schedule
This is an Instructor-Led Classroom course
This is an Instructor-Led Online (ILO) course. These sessions are conducted via WebEx in a VoIP environment and require an Internet Connection and headset with microphone connected to your computer or laptop.
United States
May 7-9, 2018 Online Training 09:00 US/Central Enroll
Aug 8-10, 2018 Online Training 09:00 US/Central Enroll
Oct 29-31, 2018 Online Training 09:00 US/Central Enroll
May 7-9, 2018 Online Training 09:00 Canada/Central Enroll
Aug 8-10, 2018 Online Training 09:00 Canada/Central Enroll
Oct 29-31, 2018 Online Training 09:00 Canada/Central Enroll
May 28-30, 2018 Munich Enroll
Jul 9-11, 2018 Berlin Enroll
Aug 20-22, 2018 Stuttgart Enroll
Oct 29-31, 2018 Münster Enroll
Dec 17-19, 2018 Hamburg Enroll