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ACI Operations and Troubleshooting (ACIOPS)


Course Content

The Cisco ACI Operations and Troubleshooting (ACIOPS v3.1) is a five (5) day course that reviews topics that are covered extensively in the Data Center Application Centric Infrastructure Fundamentals (DCACIFv3.1) course.

The course covers the basic concepts of the graphical user interface (GUI) setup of the fabric. The focus is on building Tenants, VRF's, Bridge Domains, EPG's and Contracts based on a practical design.

The physical, VMM, L2 and L3 Domains and a good understanding of the flow of the GUI is paramount in applying this knowledge in automation.

The programmability of Cisco ACI is also reviewed in this course, specifically the REST and JSON APIs, and the APIC Object-Based Tree and dMIT queries.

This course also includes some advanced operational features such as, firmware upgrades, performing backups, snapshots, and rollbacks. We will also examine how to use fault health checks and other ACI troubleshooting tools.

Who should attend

This course is designed for network professionals looking for the following:

  • Automating Cisco-based Data Center and Cloud Infrastructures, Cloud Infrastructure Architects, Pre-Sales System Engineers, Field and Network Engineers and Specialists.
  • Network professionals who want to master Cisco ACI.
  • IT and network managers who want to understand ACI to make informed upgrade and refresh decisions to their DC network infrastructures as well as be able to articulate these decisions to the upper level management.
  • Network and IT managers who want to understand the business and technical benefits of moving to Cisco Application Centric Infrastructures.
  • Professionals who are preparing for the CCIE DC ACI.


It is recommended that each student has the following knowledge and skills before attending this course:

Course Objectives

Cisco ACI Component Review

  • Cisco ACI solution design review

Cisco ACI Operations

  • Know how to administrate and troubleshoot advanced Cisco ACI operations

Cisco ACI Troubleshooting

  • Be proficient at advanced Cisco ACI troubleshooting

Cisco ACI Automation

  • Understand the Cisco ACI network programmability

Cisco Backups, Snapshots, Rollbacks and Upgrades

  • Understand the Cisco ACI redundancy and upgrade features

Outline: ACI Operations and Troubleshooting (ACIOPS)

Course Introduction

  • Overview
  • Course Goal and Objectives
  • Prerequisites
  • Course Outline

Module 1: Cisco ACI Component Review

  • Lesson 1: Cisco ACI Architecture and Network Review
    • ACI and APIC Review
    • Tenant, Management Tenant and Context Review
    • VLAN and VRF Review
    • Bridge Domain Review
    • Application Profile Review
    • End Point Group Review
  • Lesson 2: Cisco ACI Policy Review
    • ACI Contract Review
    • ACI Filter Review
    • ACI Subject Review
  • Lesson 3: Cisco ACI Unified Fabric Review
    • Cisco ACI Server Connectivity Review
    • Cisco ACI Network Connectivity Review
    • Cisco ACI Switch Review
    • Cisco ACI Routing Review
  • Lesson 4: Cisco ACI External Connectivity Review
    • Layer 2 External Switching Review
    • Layer 3 External Routing Protocol Review
  • Lesson 5: Customer Setup Review
    • Scaling Cisco ACI
    • Migration Paths to Cisco ACI
  • Module 1 Lab Exercises
    • Lab 0 – Lab Topology and Access
    • Lab 1 - Reviewing the Cisco ACI Environment
    • Lab 2 – Tenant and Context
    • Lab 3 - VLAN and VRFs
    • Lab 4 – Bridge Domains
    • Lab 5 – Application Profiles
    • Lab 6 - End Point Groups
    • Lab 7 – External Bridged Networks
    • Lab 8 – External Routed Networks
    • Lab 9 – Physical and VMM Domains

Module 2: Cisco ACI Operations

  • Lesson 1: The Cisco ACI Control Plane and Packet Flow
    • Determine ACI Packet Flow
    • Single DB/Single EPG with Two Endpoints on the Same Leaf
    • Single BD/Single EPG with Two Endpoints on Different Leafs
    • Single BD/Two EPGs with One Endpoint in EPG on the Same Leaf
    • Two BDs/Two EPGs with One Endpoint in Each EPG on the Same Leaf (Routed Packet)
  • Lesson 2: Cisco ACI Router Baseline
    • Route Profiles Overview
    • Configurating a Route-Profile
    • Applying a ‘Default’ Route-Profile
    • Applying a Route-Profile at the Bridge Domain
    • Applying a Route-Profile at the Bridge Domain Subnet
    • Applying a Route-Profile at the External EPG and External EPG Subnet
    • Applying a Route-Profile at the L3out as an Interleak Policy
  • Lesson 3: Configure and Verify Changes in the Network
    • Configure and Verify Interface Profiles
    • Configure and Verify Static EPGs
    • Verify Interfaces and Encapsulation
  • Lesson 4: Cisco ACI Logging and DHCP Relay
    • Logging data and data retention
    • Activity and audit logs
    • DHCP Relay service
    • Infra/Tenant
    • L3 Out
    • L2 Out
  • Module 2 Lab Exercises
    • Lab 10 – ACI Packet Flows
    • Lab 11 - Verify Routing Information

Module 3: Cisco ACI Troubleshooting

  • Lesson 1: Cisco ACI Troubleshooting Tools
    • Atomic Counters and Network Time Protocol
    • Cisco ACI Endpoint Tracker Application
    • End to End Testing
    • Endpoint to Endpoint Testing
    • Endpoint Group to Endpoint Group Testing
    • Discovering Paths and Testing Connectivity with Traceroute
  • Lesson 2: On-Demand Diagnostics and Statistics
    • Gathering On-Demand Collection and Statistics
    • Cisco Switched Port Analyzer (SPAN)
    • Access SPAN (or infrastructure SPAN)
    • Fabric SPAN
    • Tenant SPAN
    • ACI Monitoring and Diagnostics
    • Fabric Troubleshooting Diagnostics
  • Lesson 3: Cisco Nexus Data Broker Integration with ACI
    • The Cisco Nexus Data Broker
    • Test Access Points (TAPs)
    • Configure SPAN Sessions
    • Synchronize SPAN Sessions
    • Data Broker Use Case
  • Lesson 4: Cisco ACI Troubleshooting Methodology and Scenarios
    • Techsupport Files
    • Atomic Counters
    • Faults and Health Scores
    • Troubleshooting Scenarios
    • Troubleshoot Fabric Initialization
    • Troubleshoot APIC High Availability and Clustering
    • Troubleshoot Firmware and Image Management
    • Troubleshoot Rest Interface
    • Troubleshoot Management Tenant
    • Troubleshoot Common Network Services
    • Troubleshoot Unicast Data Plane Forwarding and Reachability
    • Troubleshoot Policies and Contracts
    • Troubleshoot Bridged Connectivity to External Networks
    • Troubleshoot Routed Connectivity to External Networks
    • Troubleshoot Virtual Machine Manager Insertion
      • Troubleshoot Layer 4 Through 7 Services Insertion
      • Troubleshoot ACI Fabric Node Process Crash Troubleshooting
      • Troubleshoot an APIC Process Crash
      • Troubleshoot Spanning Tree Loops​
  • Module 3 Lab Exercises
    • Lab 12 – ACI Monitoring Tool
    • Lab 13 – Using Statistics
    • Lab 14 – Configure Syslog Monitoring
    • Lab 15 – Configure ERSPAN
    • Lab 16 – Create and Test an EPG-to-EPG Atomic Counter
    • Lab 17 – Using the Moquery Command
    • Lab 18 – Configure and Verify Contracts
    • Lab 19 – Examine and Enhance Fabric Access Policies

Module 4: Cisco ACI Automation

  • Lesson 1: The REST API
    • The REST API Structure
    • The Six Constraints of REST
    • REST Client–Server Constraint
    • REST Stateless Constraint
    • REST Cacheable Constraint
    • REST Layered Constraint
    • REST Code-On-Demand Constraint
    • REST Uniform Interface Constraint
  • Lesson 2: JSON and XML
    • JSON API Characteristics
    • XML API Characteristics
    • JSON and XML Advantages, Similarities, and Differences
  • Lesson 3: Cisco ACI Data Model
    • The Cisco ACI Programmable Network Infrastructure
    • The APIC Data Model
    • The APIC Policy Model
    • The Cisco ACI Object-Oriented Data Model
  • Module 4 Lab Exercise
    • Lab 21 – Configure the APIC Using the REST API

Module 5: Cisco ACI Backups, Snapshots, Rollbacks and Upgrades

  • Lesson 1: Cisco ACI Backups, Snapshots and Rollbacks
    • Backing up Configurations
    • Snapshots
    • Rollbacks
  • Lesson 2: Cisco ACI Upgrades
    • Firmware Repository
    • Software Image
    • Switch Image
    • Catalog Image
  • Module 5 Lab Exercises
    • Lab 22 - Backups and Snapshots
    • Lab 23 - Create and Use Configuration Backups

Appendix (Optional Labs)

  • Lab 23 – Explore Spanning Tree Protocol and Loop Prevention
  • Lab 24 – APIC Cluster Operations and Troubleshooting
  • Lab 25 – Nexus Spine and Leaf Switch Operations
  • Lab 26 – Upgrade APIC and Switch Firmware
Classroom Training

Duration 5 days

  • United States: US$ 4,995
Online Training

Duration 5 days

  • United States: US$ 4,995
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