Instructional Designer

Fast Lane Consulting and Education Services, Inc. is a leading Global IT Training Company with its North America headquarters located in Morrisville, North Carolina. Fast Lane offers a broad array of hands-on vendor-authorized IT training classes including Cisco Systems, NetApp, IBM, Ubuntu, and VMware, as well as vendor neutral courses developed in house.

DESCRIPTION:
This is an ongoing, long-term hourly remote contract position handling multiple projects at a time according to project Statements of Work (SOWs).

The Instructional Designer (ISD) MUST have experience with at least one large technical computing company (such as Cisco, IBM, Red Hat, NetApp, etc.) or comparable organization. Technical knowledge is essential in this role.

In addition, the Instructional Designer MUST have experience with high-profile corporate training and instructional design, preferably with one of the large technical computing companies listed above or with a similar Fortune 500 company. Applicants without large-scale corporate training experience will NOT be considered for this position.

The role of the Instructional Designer is to work with Subject Matter Experts (SMEs) and other creative project team members to design and create high-quality robust technical training suitable for a variety of mediums, including instructor-led, eLearning, and hybrid presentation. High quality results are critical, but they must be achieved within tight project schedules and budgets to satisfy the needs of our customer base. The ISD will also oversee quality control throughout the project lifecycle.

RESPONSIBILITIES:

  • Spearhead design and development for technical content development projects from beginning to end.
  • Coordinate with personnel resources across global multiple content-development teams to produce seamless, high-quality content.
  • Help create project deliverables that satisfy the business requirements of the project, but that tell a robust story for the client’s designated audience.
  • Design full scale project blueprints and see them through to inception and completed delivery to the client.
  • Effectively communicate regarding project designs, development steps, and associated topics to team members and stakeholders in a timely and clear fashion.
  • Liaise with project stakeholders on an ongoing basis.
  • Set and continually manage project expectations with the Project Manager (PM), team members and other stakeholders.
  • Delegate tasks and responsibilities to appropriate personnel in concert with the PM.
  • Develop and deliver progress reports, proposals, and requirements documentation to project stakeholders and senior management.
  • Build, develop, and grow any business relationship vital to the success of the project.
  • Proactively manage changes in project scope, identify potential crises and help the PM devise contingency plans.

POSITION REQUIREMENTS:

  • Minimum bachelor's degree in a Business Management, Computer Science, or similar discipline required. Technical instructional design experience a must with preference for experience with a multi-national IT company.
  • Candidate must have a minimum of 5 years direct work experience in an instructional design capacity, including all aspects of process and content development and execution. Applicants without this experience will not be considered for this position.
  • Strong background in development of technology-based courses with SAM/Agile methodology experience strongly preferred.
  • Proficiency in MS Office (including MS Project) required.
  • Superior grammar and editing skills critical; excellent graphic editing skills preferred.
  • Knowledge of E-learning standards (AICC, SCORM) and content development tools such as Flash, Articulate, and Captivate are required.
  • Demonstrated experience in team collaboration over geographically dispersed areas.
  • Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
  • Reacts to project adjustments and alterations promptly and efficiently.
  • Ability to defuse tensions with project team members should they arise.
  • Ability to effectively prioritize and execute tasks in a high pressure environment is crucial.
  • Ability to bring projects to successful completion on time and with the utmost quality standards.
  • Limited travel required - >10%.
  • To apply, please forward resume and cover letter to development.manager@fastlaneus.com.