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Administering and Implementing Cisco Jabber, IM&P and Mobile Remote Access (IMPMRA-TB)

Course Description Schedule Course Outline
 

About this Course

Fast Lane has consolidated the “CCNA and CCNP Collaboration” Cisco Jabber, IM & Presence and Mobile Remote Access (MRA) course content into a single 3-day course providing you with the skills to implement and administer this key collaboration technology. looks at implementing Cisco IM&Presence and Collaboration Edge technology to support MRA, open and closed video federations and Spark hybrid services This course is ideal if you are considering adding Jabber and MRA to your deployment of if you need comprehensive training on this application.

Who should attend

  • Cisco IM&Presence Administrators and Engineers
  • CCNP Voice certified professionals wanting to upgrade their skills and knowledge based on new material in the latest Collaboration Courses
  • Cisco Systems Engineers.

Class Prerequisites

An understanding of Cisco UC Manager concepts and administrative interfaces.

What You Will Learn

  • Design and deploy Cisco IM&Presence in a CSR 11.6 virtual solution.
  • Understand Cisco IM&Presence Administrative Interfaces
  • Integrate Cisco IM&Presence with Cisco UC Manager
  • Implementing a URI-Based Dial Plan for Multisite Deployments and Video Federations
  • Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile
  • Troubleshoot Cisco Unified IM and Presence
  • Understand Cisco VCS Control and Cisco Expressway Series and Unified Communications Mobile and Remote Access
  • Dial Plan Design for deploying multiple services on Expressway
  • Deploy MRA
  • Troubleshooting MRA
  • Spark Hybrid Services

Outline: Administering and Implementing Cisco Jabber, IM&P and Mobile Remote Access (IMPMRA-TB)

Module 1: Cisco Unified IM and Presence Implementation

  • Lesson 1: Designing and Deploying Cisco Unified IM and Presence
    • Cisco UC Manager IM and Presence Service Features and Functionality
    • Cisco Unified Communications IM and Presence Architecture
    • Cisco Unified Communications IM and Presence Cluster
    • Cisco Unified Communications IM and Presence Cluster Deployment Options
    • Multicluster Deployment
    • OVA Template for Cisco Unified Communications IM and Presence
    • Cisco Jabber Port Usage
    • Federated Deployment
    • Microsoft Integration
    • Microsoft OCS Federation
    • Mapping of Presence Status
    • Federation Preparation
  • Lesson 2: Describing Cisco Unified Communications IM and Presence Components and Communication Flows
    • Cisco Jabber Information Flow in Deskphone Mode
    • Cisco Jabber Information Flow in Softphone Mode
    • Cisco Jabber in Phone-Only Mode
    • Cisco Jabber and Voicemail
    • Cisco Jabber and Conferencing
    • Integration with LDAP for Cisco Jabber
    • Cisco Unified Communications IM and Presence, Active Directory, and Exchange
    • Cisco Jabber Login Flow
  • Lesson 3: Integrating Cisco Unified Communications IM and Presence
    • Set Up Cisco Unified Communications Manager for Presence
    • Checklist for Cisco Unified Communications Manager Setup
    • Cisco Jabber UC Services
    • Implementing Cisco Unified Communications IM and Presence
    • Checklist for Cisco Unified Communications IM and Presence Setup
    • Cisco Unified Communications IM and Presence Services
    • Cisco Jabber Service Discovery
    • Service Discovery: Domain
    • Service Discovery: Operating Mode
    • Methods of Installation
    • Create a Custom Installer
  • Lesson 4: Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
    • Cisco Jabber in Phone-Only Mode
    • Configure Cisco Jabber in Softphone Mode
    • Legacy Client Settings
    • Cisco Jabber UC Services
    • Upload Jabber-Config File to TFTP Server
    • Visual Voicemail Interface for Cisco Jabber
    • Cisco Jabber in Softphone Mode
    • Cisco Jabber Account Options
    • Connection Status
    • LDAP Profile Test
    • Voicemail Profile Test
    • Enable End Users and Devices for CTI
    • Cisco Jabber in Deskphone Mode

Module 2: Collaboration Edge Architecture

  • Lesson 1: Collaboration Edge Overview 1.0 hours
    • Core Components
    • Mobile and Remote Access
    • Jabber Guest
    • Business to Business: Open and Closed Video Federations
    • External XMPP Federations
    • Cisco Spark Hybrid Services
  • Lesson 2: Describing Cisco Expressway Series Deployment Options
    • Cisco Expressway Series Overview
    • Cisco Expressway Series Deployment Options
    • Cisco Expressway Series Platforms, Licenses, and Features
    • Cisco Expressway Clustering
    • Cisco Expressway Series Initial Configuration

Module 3: Collaboration Edge Deployment Considerations

  • Lesson 1: DNS Deployment
    • Basic DNS Requirements
    • DNS Service Records
    • DNS SRV Record Priorities and Weights
    • Changing Server names to FQDNs
    • Troubleshoot DNS SRV Entries
  • Lesson 2: URI-Based Dial Plan for Multisite Deployments
    • URI Dialing Overview
    • URI Endpoint Addressing Review
    • URI Partitions and CSSs Review
    • URI Call Sources Review
    • Blended Addressing
    • FQDNs in Directory URIs
    • URI Call Routing
  • Lesson 3: Certificates and Security
    • Cryptographic Essentials
    • PKI and Cisco Collaboration
    • Certificates in Cisco Collaboration
    • Working with Certificates in a Cisco Collaboration Environment
    • Securing a Cisco Collaboration Environment

Module 4: Collaboration Edge Deployment

  • Lesson 1: Cisco Expressway Call Routing
    • Cisco Expressway Dial Plan Components
    • Cisco Expressway Zones
    • Regular Expressions and SIP URIs
    • Transforms and Search Rules
    • CPLs
  • Lesson 2: Business to Business Communications
    • Open vs. Closed Video Federations
    • Cisco Unified Communications Manager and Cisco Expressway Interconnection
    • Traversal Zones for Business to Business Communication
    • DNS and Default Zones for Business to Business Communication
    • Dial Plan for Closed Video Federations
    • Security for Closed Video Federations
    • Dial Plan for Open Video Federations
    • Security for Open Video Federations
  • Lesson 3: Implementing Unified Communications Mobile and Remote Access
    • Unified Communications Mobile and Remote Access Overview
    • Unified Communications Mobile and Remote Access Components
    • Unified Communications Mobile and Remote Access Operations
    • Unified Communications Mobile and Remote Access Configuration Procedure
  • Lesson 4: Troubleshooting Unified Communications Mobile and Remote Access
  • Lesson 5: Cisco Spark Hybrid Services 0.75 hours
    • Cisco Spark Overview
    • Cisco Spark Hybrid Services
    • Cisco Spark Hybrid Services Connectors
    • Deploying Cisco Spark Hybrid Services

Labs:

  • DNS Configuration
  • Implementing a URI-Based Dial Plan for Multisite Deployments
  • Certificate Deployment
  • Security - Securing On Premise Communications
  • Integrate Cisco Unified Communications IM and Presence with Cisco Unified Communications Manager
  • Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber
  • Deploy Open and Closed Video Federations
  • Implementing Mobile and Remote Access via Cisco Expressway
  • Implementing Mobile and Remote Access via Cisco Expressway
  • Implementing Mobile and Remote Access via Cisco Expressway
Classroom Training
Modality: C

Duration 3 days

Price
  • United States: US$ 2,795
  • Cisco Learning Credits: 28 CLC
Enroll now
Online Training
Modality: L

Duration 3 days

Price
  • United States: US$ 2,795
  • Cisco Learning Credits: 28 CLC
Enroll now
 
Schedule

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