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Cisco Collaboration Systems Release 10.0 Update (CSR10U)

Course Description Schedule Course Outline
 

Course Content

Cisco Collaboration Systems Releases (formerly known as Unified Communications solution releases) are comprised of several components, including Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified IM and Presence, Cisco Jabber, and Cisco TelePresence Video Communication Server (VCS). All these products have recently received important updates or have been newly introduced. Numerous improvements and new features have been added to Cisco Unified Communications Manager and to Cisco Unity Connection. Cisco Unified Presence Server has evolved to Cisco Unified IM & Presence. Cisco Jabber has been introduced – a new collaboration application that provides access to presence, instant messaging IM, voice, video, voice and video messaging, desktop sharing, and conferencing. Cisco VCS Control can be used for third-party endpoint registration and Cisco VCS Expressway can act as Collaboration Edge providing secure access to other Cisco Unified Communications components from outside the network.

This 3-day course will help you gain skills and knowledge necessary for assessing the advantages of new Cisco Unified Communication features and applications and for designing, implementing, and monitoring these new features and applications. It focuses on features and applications that have been added or improved after Cisco Unified Communications release 8.0 and includes Cisco Unified Communications Manager version 10.0, Cisco Unity Connection version 10.0, and Cisco Unified IM and Presence version 10.0. This course closes gaps between the Cisco Certified Network Professional Voice (CCNP Voice) certification training covering release 8 and the new Cisco Collaboration Systems Release 10.0.

Who should attend

The primary audiences for this course are support engineers, deployment engineers, and administrators who need to know the features that have been added to Cisco Unified Communications after release 8.0.

Prerequisites

Prior to attending this course, you should have a good understanding of Cisco Unified Communications Manager version 8.0 and Cisco Unity Connection version 8.0 or higher. Knowledge of Cisco Unified Presence Server version 8.0 and of Cisco VCS is advantageous but not required.

Course Objectives

After attending this course, you will be able to:

  • Describe and implement features of Cisco Unified Communications Manager version 10.0 including SIP URI call routing, ILS, EMCC, Enhanced Location CAC, codec preferences, and native call queuing
  • Describe and implement features of Cisco Unity Connection version 10.0 including Unified Messaging and SRSV
  • Describe and implement Cisco Unified IM and Presence version 10.0
  • Describe and implement Cisco VCS Control and Expressway

After completing the lab exercises, you will be able to:

  • Implement features of Cisco Unified Communications Manager version 10.0
  • Implement features of Cisco Unity Connection version 10.0
  • Implement Cisco Unified IM and Presence version 10.0
  • Implement Cisco VCS Control and Cisco VCS Expressway

Detailed Course Outline

Cisco Unified Communications Manager Version 10.0
  • Describe how to setup and license Cisco Unified Communications Manager using ELM
  • Describe SIP URI call routing
  • Describe ILS
  • Describe secure EMCC
  • Describe enhanced location CAC
  • Describe codec preferences
  • Describe native call queuing
  • Describe other new features and feature improvements
Cisco Unity Connection version 10.0
  • Describe how to deploy Unified Messaging
  • Describe how to implement SRSV
  • Describe how to enable video messaging using MediaSense
  • Describe other new features and feature improvements in Cisco Unity Connection
Cisco Unified IM and Presence version 10.0
  • Describe how to integrate Cisco Unified IM and Presence with Cisco Unified Communications Manager
  • Describe how to deploy Cisco Jabber for deskphone and softphone mode
  • Describe how to integrate Cisco Jabber with Cisco Unity Connection and enable IM
  • Describe how to implement message archiving and compliance
  • Describe Cisco Unified IM and Presence federation
  • Describe other features of Cisco Unified IM and Presence
Cisco TelePresence Video Communication Server
  • Describe how to register third-party endpoints with Cisco VCS Control
  • Describe how to implement a dial plan in Cisco VCS Control and how to interconnect Cisco Unified Communications Manager and Cisco VCS Control
  • Describe how to provide Collaboration Edge functionality with Cisco VCS Expressway in an environment using Cisco VCS Control and Cisco Unified Communications Manager
Lab Exercises:
  • Configure Cisco Unified Communications Manager
    • Verify licensing and initial configuration of Cisco Unified Communications Manager and explore feature improvements
    • Configure SIP URI call routing
    • Configure ILS
    • Configure EMCC
    • Configure enhanced location CAC
    • Configure codec preferences
    • Configure native call queuing
  • Configure Cisco Unity Connection
    • Verify integration of Cisco Unity Connection with Cisco Unified Communications Manager and ELM and explore feature improvements of Cisco Unity Connection
    • Deploy Unified Messaging
    • Implement SRSV
    • Enable video messaging using MediaSense
  • Configure Cisco Unified IM and Presence
    • Verify licensing of Cisco Unified IM and Presence and integration of Cisco Unified IM and Presence with Cisco Unified Communications Manager
    • Implement Jabber for deskphone and softphone mode
    • Configure messaging integration and desktop sharing
    • Implement Cisco Jabber in smartphones and tablets and enable its use in an environment that supports BYOD
  • Cisco TelePresence Video Communication Server
    • Register third-party endpoints with Cisco VCS Control
    • Implement a dial plan in Cisco VCS Control and interconnect Cisco Unified Communications Manager and Cisco VCS Control
    • Configure Collaboration Edge features using Cisco VCS Expressway
Classroom Training

Duration 3 days

Price
  • United States: US$ 2,795
  • Cisco Learning Credits: 28 CLC
Enroll now
Online Training

Duration 3 days

Price
  • United States: US$ 2,795
  • Cisco Learning Credits: 28 CLC
Enroll now