Cisco Prime Collaboration Provisioning (PCP)

Course Description Schedule Course Outline

About this Course

Cisco Prime® Collaboration Provisioning (PCP) version 10.x is a reliable and scalable web-based provisioning solution to manage a company’s critical next-generation communications services. The Cisco Prime Collaboration Provisioning course teaches students how to effectively use the Cisco Prime Collaboration Provisioning application. The focus of this course is to have you configure and use this product to learn how to provision Cisco® Unified Communications initial deployments, as well as to provide ongoing operational provisioning and activation services for individual endpoint changes.

You learn how to configure Cisco Prime Collaboration Provisioning to meet your unified communications requirements using business abstractions such as domains, service areas, user roles, and policies. After the design is complete, you use the Cisco Prime Collaboration Provisioning application to manage users, order products and services for users, provision the Cisco Unified Communications infrastructure devices, track phone and directory numbers in an inventory, implement business abstractions for workflow processes that might require approving orders for delegation, and configure provisioning attributes that are applied to the services on a specific order during activation. You reinforce what is discussed in the lecture using hands-on lab exercises.

Who should attend

This course is designed for Cisco Unified Communications administrators who will be provisioning Cisco Unified Communications infrastructure devices using Cisco Prime Collaboration Provisioning. System administrators who manage the Cisco PCP server and prepare the network devices for network management services should also take the class. The following are the primary audience for this course:

  • Cisco Unified Communications administrators
  • Cisco Prime Collaboration system administrators
  • Cisco Unified Communications system integrators, professional services, and consultants

Class Prerequisites

Following are the prerequisites for this course:

  • Basic web browser usability knowledge
  • TCP/IP networking experience
  • Basic Cisco router and switch configuration experience
  • Basic IP telephony network administration skills
  • Familiarity with the implementation and administration of the following applications:
    • Cisco Unified Communications Manager
    • Cisco Unified Communications Manager Express
    • Cisco Unity
    • Cisco Unity Express
    • Cisco Unity Connection

What You Will Learn

Upon completion of this course, you should be able to:

  • Describe what is meant by the term unified communications and describe the management space and the Cisco suite of products for managing Cisco Unified Communications
  • Discuss the associated network management needs and challenges
  • Effectively use Cisco PCP to:
    • Auto configure a unified communications environment by domains and service areas
    • Push infrastructure configurations out to new networks
    • Load subscriber data or migrate existing subscriber data
    • Administer individual adds, updates, or deletes through a single interface and synchronize it across the unified communications environment
    • Roll out new subscribers and services automatically on existing unified communications networks
  • After completing this two-day course, students should be able to use these products to properly provision Cisco Unified Communications networks, consisting of Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity®, Cisco Unity Express, and Cisco Unity Connection. Students will meet these objectives by applying the information learned in the lectures through hands-on lab exercises.

Outline: Cisco Prime Collaboration Provisioning (PCP)

Module 1: Introduction
  • Overview of Unified Communications
  • Provisioning Unified Communications
  • Cisco Prime Collaboration Overview
Module 2: Using Cisco Unified Provisioning Manager
  • Getting Started
  • Setup and Deployment
  • Order Subscriber Services
  • Policy Management
  • Inventory Management
  • Provisioning the Network
  • Other Miscellaneous Topics
  • Getting Started
  • Managing Subscriber Roles
  • Setting Up Domains and Service Areas
  • Setting Up Domain Administrators
  • Ordering Subscriber Services
  • Policy Management (Business Rules)
  • Policy Management (Provisioning Attributes)
  • Inventory Management
  • Provisioning the Network (Batch Provisioning)
  • Provisioning the Network (Infrastructure Configuration and Templates)
Classroom Training

Duration 2 days

  • United States: US$ 2,000
  • Cisco Learning Credits: 20 CLC
Enroll now
Online Training

Duration 2 days

  • United States: US$ 2,000
  • Cisco Learning Credits: 20 CLC
Enroll now