CCIE 360 Voice - ILT Workshop 1 (CIEV1)

This course is for technical professionals who are in their initial stages of preparing for the Cisco CCIE Voice Lab Exam. The target audience is CCIE Voice candidates who are in Phase One of the Cisco 360 CCIE preparation.

This course is part of the following Certifications:

• CCIE Voice (CCIEV Voice)

Before attending this course, students should be able to demonstrate advanced level competencies (knowledge and skills) that are equivalent to the following:

• Cisco Unified Communications Manager Express and Cisco Unity Express skills
• Telephony and dial plan design skills
• Cisco Unified Communications Manager configuration skills
• Cisco gateway configuration skills
• Cisco gatekeeper configuration skills
• Cisco Unified Communications troubleshooting skills
• QoS configuration skills
• Cisco Unity Connection configuration skills
• Cisco Contact Center configuration skills
• Cisco Unified Presence Server configuration skills

To possess the prerequisite skills and knowledge, students must have passed the CCIE Voice Written Exam.

Upon completing the CIEV-1 course, students should be able to meet these objectives:

• Describe the Cisco 360 Learning Program for CCIE Voice Blended Learning approach
• Describe the CCIE-level problem-solving approach to core technologies task analysis
• Describe the CCIE-level problem-solving approach to dial plan task analysis
• Describe the CCIE-level problem-solving approach to media resources task analysis
• Describe the CCIE-level problem-solving approach to QoS task analysis
• Describe the CCIE-level problem-solving approach to voice applications task analysis
• Identify next steps in CCIE Voice Lab Exam preparation

Cisco 360 CCIE® Voice Advanced Workshop 1 (CIEV-1 v1.0) teaches students how to use an expert-level problem-solving process, including options analysis, to support complex Cisco Unified Communications technologies and topologies. The course is part of a blended learning curriculum that aids students in preparation for the CCIE Voice Lab Exam. CIEV-1 includes two 8-hour Performance Assessment Labs. Hands-on lab exercises comprise about 60 percent of the course, and instructor-led lectures comprise about 40 percent.

Course time begins at 8:30 a.m. (0830) daily and continues into the late afternoon or evening. Course time that extends late into the day is primarily dedicated to hands-on lab assignments. Students may have the option to perform these assignments inside or outside of the classroom. On the last day of class, the course ends between 4:30 and 5:00 p.m. (1630 and 1700).