Implementing Cisco Unified Wireless Voice Networks (IUWVN)

Module 1: Implement QoS for Wireless Applications

Upon completing this module, you will be able to implement QoS for wireless applications. Lesson 1: Identifying General Considerations for Wired and Wireless QoS This lesson defines how to identify general considerations for end-to-end QoS. Upon completing this lesson, the learner will be able to meet these objectives:

• Describe QoS
• Describe Classification and Marking
• Describe Trust Boundary
• Describe Congestion Management
• Describe Congestion Avoidance
• Describe Policing and Shaping
• Describe Link Efficiency mechanisms
• Describe where each QoS feature is used
• Describe Congestion in the wireless space
• Describe 802.11 DCF mechanism
• Describe 802.11e
• Describe WMM
• Describe 802.11e, 802.1p and DSCP mapping

Lesson 2: Describing Wireless QoS Deployment Schemes This lesson defines how to describe wireless QoS deployment schemes. Upon completing this lesson, the learner will be able to meet these objectives:

• Describe QoS parameters for the wireless network.
• Describe the differences between upstream and downstream QoS
• Describe how QoS impacts network performance

Lesson 3: Configuring the Controller and Cisco WCS for QoS This lesson defines how to configure the controller and Cisco WCS for QoS. Upon completing this lesson, the learner will be able to meet these objectives:

• Assign a QoS profile to a WLAN on a controller
• Configure QoS profiles on a controller
• Configure Voice parameters on the controller
• Configure EDCA support on the controller.
• Configure QoS roles on a controller
• Configure QoS templates on Cisco WCS

Lesson 4: Configuring the Controller and Cisco WCS for QoS This lesson defines how to configure the wired infrastructure for QoS. Upon complet-ing this lesson, the learner will be able to meet these objectives:

• Use the modular QoS CLI
• Describe the Modular QoS CLI components
• Describe class maps
• Configure and monitor class maps
• Configure and monitor policy maps
• Attach service policies to interfaces
• Configure typical QoS queuing mechanisms
• Describe QoS on a switch
• Configure QoS on a switch
• Monitor QoS on a switch

Lesson 5: Understanding Current Best Practice Guidelines This lesson defines how to understand the current best practices for QoS over wire-less implementations. Upon completing this lesson, the learner will be able to meet these objectives:

• Describe how frame sizes impact throughput on the wireless side.
• Configure QoS on a switch linking APs to controller
• Describe CAPWAP traffic classification
• Evaluate CAPWAP traffic volume and its impact on your network.
• Manipulate CAPWAP marking

Module 2: Voice Over Wireless Architecture

Upon completing this module, you will be able to describe voice over wireless archi-tecture. Lesson 1: Describing the evolution of Voice Architecture This lesson defines how to describe traditional voice architecture. Upon completing this lesson, the learner will be able to meet these objectives:

• Describe traditional voice networks
• Describe how voice is integrated into the data flow with voice over IP

Lesson 2: Describing VoWLAN Call Flow This lesson defines how to describe voice traffic in a wireless network environment. Upon completing this lesson, the learner will be able to meet these objectives:

• Describe how a wireless VoIP call is set up and how data flows between end-points
• Describe wireless VoIP protocols and standards
• Describe the main hardware and software components involved in wireless VoIP communication
• Describe some wireless VoIP phones

Lesson 3: Designing Wireless for Voice This lesson defines how to describe what wireless networks are and what topologies are built. Upon completing this lesson, the learner will be able to meet these objec-tives:

• Describe the general recommendations for voice over Wireless LAN designs
• Describe the access point placement and configuration requirements for VoWLANs
• Describe the 2.4-GHz design requirements for VoWLANs
• Describe the 5-GHz design requirements for VoWLANs
• Describe why voice and data should be segmented
• Describe the coexistence possibilities and issues of VoWLAN and location services
• Perform VoWLAN design quality analysis
• Describe Voice over Wireless LAN security recommendations
• Describe Voice Over Wireless LAN roaming
• Describe the Cisco Compatible Extensions benefits for VoWLAN roaming
• Describe controller position and configuration parameters for VoWLAN opti-mal roaming
• Describe Campus design requirements to support VoWLANs

Lesson 4: Verifying Voice Readiness This lesson defines how to verify if your wireless network is ready for voice deploy-ment. Upon completing this lesson, the learner will be able to meet these objectives:

• Use the Cisco WCS Voice Readiness tool
• Conduct a post-deployment site survey
• Use the Airmagnet ViFI Analyzer

Module 3: Implement VoWLAN

Upon completing this module, you will be able to implement voice over wireless archi-tecture. Lesson 1: Describing Hardware and Software Requirements for VoIP This lesson defines how to describe voice hardware and software requirements for VoWLAN. Upon completing this lesson, the learner will be able to meet these objec-tives:

• Describe Call Control features
• Describe Cisco Unified Communications Manager
• Describe Cisco Unified Communications Manager Express
• Describe dial plans
• Describe Unified Mobility Solutions for Single Number Reach

Lesson 2: Configuring a WLAN for Voice This lesson defines how to configure a WLAN for voice. Upon completing this lesson, the learner will be able to meet these objectives:

• Configure the WLAN itself for Voice support
• Configure controller global voice parameters
• Configure other WLAN parameters that impact voice traffic
• Configure Radio Resource management
• Configure data Rates
• Configure WLAN security

Lesson 3: Configuring Infrastructure Devices for End-to-End Voice over Wireless This lesson defines how to configure infrastructure devices for end-to-end voice over wireless. Upon completing this lesson, the learner will be able to meet these objec-tives:

• Configure DHCP server options
• Configure DNS server information
• Verify basic CUCM configuration for VoWLAN support
• Verify basic CUCME configuration for VoWLAN support
• Secure the voice infrastructure
• Secure the WLAN
• Secure access to the network with the Cisco Secure ACS

Lesson 4: Configuring Wireless Client Devices This lesson defines how to identify general considerations for end-to-end QoS. Upon completing this lesson, the learner will be able to meet these objectives:

• Describe the Cisco 7921G startup process
• Describe the Cisco 7921G Web interface
• Configure the Cisco 7921G handset
• Configure Vocera VoWLAN deployments
• Configure Spectralink VoWLAN deployments
• Configure Nokia VoWLAN deployments

Lesson 5: Troubleshooting VoWLAN This lesson defines how to troubleshoot VoWLANs. Upon completing this lesson, the learner will be able to meet these objectives:

• Describe controller tools
• Describe WCS tools
• Describe Spectrum Intelligence
• Describe third-party tools
• Troubleshoot common VoWLAN issues

Module 4: Implement Multicast over Wireless

Upon completing this module, you will be able to implement multicast over wireless. Lesson 1: Understanding General Multicast Concepts This lesson defines how to describe the general multicast concepts. Upon completing this lesson, the learner will be able to meet these objectives:

• Describe multicast
• Describe IP Multicast addresses
• Describe IGMP
• Describe multicast in layer 2 switching
• Describe protocols used in multicast
• Describe multicast distribution trees
• Describe IP multicast routing
• Describe PIM
• Describe PIM-DM
• Describe PIM-SM

Lesson 2: Describing Implications for Multicast in 802.11 This lesson defines how to describe the implications of multicast in wireless networks. Upon completing this lesson, the learner will be able to meet these objectives:

• Describe multicast delivery method between controllers and access points
• Describe multicast join and leave processes
• Describe multicast delivery mechanisms
• Describe the impact of roaming on multicast traffic
• Describe multicast deployment considerations
• Describe additional considerations related to multicast in wireless networks
• Describe multicast in mesh networks
• Describe Mobility Multicast Messaging

Lesson 3: Configuring Multicast in a Wireless Network This lesson defines how to configure multicast in a wireless network. Upon complet-ing this lesson, the learner will be able to meet these objectives:

• Enable multicast on a controller
• Configure IGMP snooping on a controller
• Monitor multicast groups on a controller
• Configure Mandatory Data Rates for multicast
• Configure Broadcast Forwarding on a controller
• Configure Mobility Multicast Messaging
• Configure multicast for mesh networks
• Configure a router PIM sparse or sparse-dense mode

Lesson 4: Troubleshooting Multicast in a Wireless Network This lesson defines how to troubleshoot multicast in a wireless network. Upon com-pleting this lesson, the learner will be able to meet these objectives:

• Use basic router multicast troubleshooting tools
• Verify router IGMP groups
• Verify switch IGMP snooping
• Verify and troubleshoot controller multicast

Module 5: Prepare the Wireless Network for Video and High-Bandwidth Applications

Upon completing this module, you will be able to prepare the wireless network for Video and high-bandwidth applications. Lesson 1: Implementing QoS for Latency-Sensitive Applications This lesson defines how to implement QoS for latency-sensitive applications. Upon completing this lesson, the learner will be able to meet these objectives:

• Describe Cisco QoS Toolset
• Describe how QoS is optimally deployed within the Enterprise

Lesson 2: Determining Bandwidth Requirements and Preparing the Controller for Video This lesson defines how to determine bandwidth requirements for high-bandwidth applications. Upon completing this lesson, the learner will be able to meet these ob-jectives:

• Describe bandwidth calculation
• Describe the impact of changing payload size
• Configure the controller for video applications

Lesson 3: Describing Benefits of 802.11n for Video This lesson defines how to describe benefits of 802.11n for Video. Upon completing this lesson, the learner will be able to meet these objectives:

• Describe the benefits of 802.11n for bandwidth intensive applications
• Describe 802.11n technology
• Describe 802.11n design and deployment guidelines
• Configure a controller for 802.11n

Labs:

• Lab 1-1: Configure QoS on the controller
• Lab 1-2: End-to-end QoS on a router
• Lab 1-3: Capture and analyze QoS parameters
• Lab 2-1: Manage the WLAN from the WCS
• Lab 3-1: Verifying the Network Infrastructure and Placing a call
• Lab 3-2: Working with profiles
• Lab 3-3: Configuring Wireless Security for Voice Devices
• Lab 3-4: VoWLAN Survey
• Lab 4-1: Configure the Wireless Network for Multicast
• Lab 5-1: Create a Video WLAN
• Lab 5-2: Video WLAN and Multicast